Niall O'Reilly Email & Phone Number
Training Manager @ Crisp
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Niall O'Reilly Location
- York, GB
Niall O'Reilly Work
- Training Manager @ (July 2026 - Present)
- Customer Success Manager @ (March 2026 - Present)
- Customer Success Manager @ (May 2024 - March 2026)
- Customer Success Manager @ (October 2022 - March 2024)
- Customer Success Manager @ (February 2022 - October 2022)
- Customer Success Team Manager @ (July 2019 - March 2022)
- Tutor of Digital Technologies @ (February 2015 - July 2019)
- BIS Technician @ (September 2012 - September 2013)
- IT Service Desk Team Leader @ (December 2011 - June 2012)
- IT Service Desk Operations Support @ (February 2011 - December 2011)
- Global IT Service Desk Analyst @ (November 2010 - February 2011)
- IT Service Desk Analyst @ (March 2010 - November 2010)
- System Support Consultant @ (June 2007 - March 2010)
- Premium Services Rep @ (September 2003 - June 2007)
Niall O'Reilly Education
- The University of Huddersfield
Level 5 Diploma in Education and Training (CertEd)
2016-2017 - York College, York UK
Assessment and Quality Assurance/TAQA
2016-2016 - Sheffield Hallam University
FdSc Applied Computing
2013-2015 - York College, York UK
Certificate in Award and Education (CTTLS)
2015-2015 - York College, York UK
Award in Education and Training (PTTLS)
2014-2014 - York College
Advanced ICT
2001-2003 - All Saints RC 1996-2001
Niall O'Reilly Skills
- Account Management
- Active Directory
- Business Process
- Citrix
- Coaching
- Communication
- Constructive Feedback
- Consultative Approach
- Consulting
- Customer Retention
- Customer Success
- Data Migration
- Digital Transformation
- Disaster Recovery
- Driving Results
- Executive Relationships
- General Insurance
- Help Desk Support
- HubSpot
- IT Management
- IT Operations
- IT Strategy
- ITIL
- Incident Management
- Information Technology
- Interpersonal Skills
- Jira
- Key Performance Indicators
- Knowledge Sharing
- Management
- Networking
- Onboarding
- Online Help
- PMO
- PRINCE2
- Post-Sales
- Presentations
- Problem Solving
- Process Automation
- Process Transformation
- Project Delivery
- Relationship Building
- SCCM
- SLA
- Sales Operations
- Salesforce.com
- Service Delivery
- Service Management
- SharePoint
- Site Visits
- Software as a Service (SaaS)
- Stakeholder Management
- System Administration
- System Migration
- Team Leadership
- Technical Support
- Training
- Troubleshooting
Niall O'Reilly Summary
- Niall O'Reilly, based in York, GB, is currently a Training Manager at Crisp. Niall O'Reilly brings experience from previous roles at Crisp, Simpson Associates, Upland Software and CMS Distribution. Niall O'Reilly holds a 2016 - 2017 Level 5 Diploma in Education and Training (CertEd) @ The University of Huddersfield. With a robust skill set that includes Account Management, Active Directory, Business Process, Citrix, Coaching and more. Niall O'Reilly has 2 emails and 1 mobile phone numbers on RocketReach.
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