NexTalk Information

Communicate with everyone. Clearly, privately, and compliantly. NexTalk helps organizations in healthcare, government, banking, utilities, and enterprise contact centers serve deaf, hard-of-hearing, speech-impaired, and non-English speaking customers — using secure, software-based accessibility tools that embed natively into existing workflows. Meet ADA and accessibility requirements with confidence. Connect directly with customers without third-party relay operators. Deploy across leading CCaaS platforms including Amazon Connect, Genesys, NICE, and SharpenCX. 92% customer retention. 1.4M calls handled annually. 4M minutes of communication per year. Every conversation — accessible, confidential, and secure.