New Era Pump Systems Information

BIG NEWS: New Era Pumps, Inc. is now New Era Instruments! Founder and CEO, Barry Cowen says, "Along with the new name and brand ID, we have launched a new corporate website which puts focus on our company, our instruments, and most importantly, our users."The goal with our new website is to provide our clients with an easier way to learn about New Era Instruments’ as a corporate entity, and the creative and innovative solutions that the company has long been regarded as providing. Distributors and end users will find detailed information about the instruments and in depth case studies that highlight their varied applications and detail the value that New Era Instruments has created for our clients. The new look is a stronger expression of the firm's identity as they officially introduce a new brand promise: To be a revolutionary, game changing instrument manufacturer, providing top quality devices for the research, academic, veterinary and manufacturing communities at a fraction of the cost. Chief Operating Officer, Antonia Bonanno says, "The new corporate website offers our distributors and our users alike a variety of very useful resources." Among the new features the site contains integrated social media including Facebook, and LinkedIn feeds, which will help to foster improved communication with clients. Ms. Bonanno continues "As always direct sales can be made through our flagship website, SyringePump.com – which itself will be relaunched as a fully configured eCommerce platform in the coming months." For the past twenty years, New Era has been committed to providing our customers with innovative solutions to their unique problems. Our founder, Barry Cowen, has an extensive history in the industry and recognized early on that the wants and needs of clients were often cast aside in favor of profitability. So when he founded New Era, it was for the sole purpose of bringing a new and innovative approach to customers –a NEW ERA for customer service in this industry. At New Era, we approach every task from the perspective of providing innovative, affordable and creative solutions for our exacting customers. When a client comes to us with a challenge, we don’t force a solution on them. Instead we listen, observe and think about their challenge with our eyes wide open, open to creativity, open to possibility. Open to a solution that might have escaped others. We think, how can we innovate not only to solve this challenge, but also who else is facing this type of challenge and how can we bring products to market that will serve our clients better in the future? We have innovative technicians that work meticulously to find a result to our customer’s satisfaction. We are about the individuality of our customer, making sure they have affordable, lasting product. We work to simplify an over complicated process, and help our customers focus their vision to accomplish their task. New Era has made great strides and continues to grow at a solid pace, ever innovating and forging ahead. With long lasting relationships with customers – in some cases from our inception twenty years ago, we treat new customers as old friends as well –welcoming them into our culture of innovation and team spirit. Our lifetime support and 24/7 accessibility makes us a favorite amongst customers who want a partner not a vendor. New Era is about innovation, collaboration and stability - about the things that endure in a world where so much quickly becomes obsolete.Designs and manufactures laboratory syringe pumps, peristaltic pumps, and other laboratory equipment and supplies. Provides affordable automation solutions for simple to advanced precision dispensing requirements in the laboratory, research and industrial markets. We work close with our customers to develop innovative and cost effective solutions.