Neven Kovacevic Email & Phone Number

CIO - Head of IT @ Erste&Steiermärkische Bank d.d. (Erste Bank Croatia)

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Neven Kovacevic Location

Zagreb, HR

Neven Kovacevic Work

CIO - Head of IT @ (October 2024 - Present)
CIO - Head of OrgIT @ (January 2017 - September 2024)
CIO - Head of IT @ (December 2015 - December 2016)
Managing Director @ (May 2016 - December 2023)
Managing Director @ (July 2015 - November 2015)
Head of Organization and Logistics @ (April 2006 - June 2015)
Head of Contact Centre, ZABA 24, Retail @ (October 2004 - April 2006)
Programme Manager, Change Management Division @ (June 2003 - October 2004)
Head of Distribution Channels Development Division @ (January 2001 - May 2003)
Head of Payment Products Department in Direct Banking Division @ (July 1999 - December 2000)
product manager then unit leader, Payment Cards Products and Technology; and Electronic banking @ (May 1996 - June 1999)
trainee,  EDUKA (Zagrebačka banka’s business school for trainees) @ (April 1995 - April 1996)

Neven Kovacevic Education

IESE Business School
Erste Group Leadership Development Programme
2019-2019
University of Zagreb, Croatia, Faculty of Electrical Engineering and Computing
Bachelor of Science in Electrical Engineering (Automation)
1990-1995
MIOC
Secondary school (mathematics & informatics)
1985-1989

Neven Kovacevic Skills

 neuro-linguistic programming (initial)
 fast reading
 oratory,
 presentations,
 negotiations,
 debating
 people management
 business process management – framework, brown paper workshop
 Influence & Power in a Complex Organisation
 Leadership – liberating leadership, inspire and mobilize
 strong interdisciplinary (business and IT)
 distribution channels management
complex project management and sponsorship
 bank branch processes and technology
 card business
 call centre / contact centre set-up and organisation
 BPM framework
Distribution Strategies
Branch Banking
Business
Credit Cards
Management
Negotiation
Business Process Design
Project Management
Banking
Change Management
Integration
Retail Banking
Credit Risk
Operational Risk
Risk Management
Internet Banking
Business Analysis
Business Planning
Team Leadership
Business Process
 neuro-linguistic programming (initial)
 fast reading
 oratory,
 presentations,
 negotiations,
 debating
 people management
 business process management – framework, brown paper workshop
 Influence & Power in a Complex Organisation
 Leadership – liberating leadership, inspire and mobilize
 strong interdisciplinary (business and IT)
 distribution channels management
 bank branch processes and technology
 card business
 call centre / contact centre set-up and organisation
 BPM framework
Strategy
Neuro Linguistic Programming Initial
Bank Branch Processes and Technology
Strong Interdisciplinary Business and It
Fast Reading
Presentations
Negotiations
Oratory
Business Process Management Framework
Call Centre
Brown Paper Workshop
Influence and Power in a Complex Organisation
Microsoft Excel
People Management
Contact Centre Set Up and Organisation
Card Business
Program Management
Distribution Channels Management
Leadership Liberating Leadership
Debating
Inspire and Mobilize
Bpm Framework
Strong Interdisciplinary
Neuro Linguistic Programming

Neven Kovacevic Summary

Neven Kovacevic, based in Zagreb, HR, is currently a CIO - Head of IT at Erste&Steiermärkische Bank d.d. (Erste Bank Croatia). Neven Kovacevic brings experience from previous roles at Erste&Steiermärkische Bank d.d. (Erste Bank Croatia), Erste Group IT HR d.o.o. and Zagreb nekretnine - ZANE. Neven Kovacevic holds a 2019 - 2019 Erste Group Leadership Development Programme @ IESE Business School. With a robust skill set that includes  neuro-linguistic programming (initial),  fast reading,  oratory,,  presentations,,  negotiations, and more.

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