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Nermine A. Location
Cairo, Cairo Governorate, EG
Nermine A. Work
2022 -2026 Business Analyst @
2017 -2020 Senior Customer Service Excutive @
2014 -2015 English Language Teacher @ Al Hadana
2011 -2012 Reservations Ticketing Agent @
2011 -2012 Tech Customer Service Agent @
Nermine A. Education
Helwan University Cairo
Bachelor's degree (Guidance Department)
Nermine A. Skills
Scope Management
product information
Airline Ticketing
Customer Service
Customer Care
Customer Satisfaction
Technical Support
Customer Support
Customer Experience
Business Analysis
Cross-functional Collaborations
Project Management
Requirements Management
Agile Methodologies
Requirements Analysis
Benefits Realisation
Requirements Gathering
Business Process Management
Microsoft 365
Data Science
Tech Career Skills
Data Management
Customer Onboarding
Customer Success
User Story Development
User Story Mapping
Nermine A. Summary
Nermine A., based in Cairo, Cairo Governorate, EG, was previously a Business Analyst at Tremoloo. Nermine A. brings experience from previous roles at Careem, Al Hadana, Ethiopian Airlines and VODAFONE UK LIMITED. Nermine A. holds a Bachelor's degree in Guidance Department @ Helwan University Cairo. With a robust skill set that includes Scope Management, product information, Airline Ticketing, Customer Service, Customer Care and more. Nermine A. has 1 emails on RocketReach.
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