Nelson Santos Email
CX Project Manager
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Nelson Santos Location
- State of São Paulo, Brazil
Nelson Santos Work
- CX Project Manager @ Discover (September 2024 - Present)
- Digital Commerce and Marketplace Consultant @ Discover (April 2024 - September 2024)
- Digital Commerce and Marketplace and Tech Sr Lead @ (September 2022 - April 2024)
- Digital and Commerce Architect @ (June 2022 - September 2022)
- SAP Hybris Commerce Sr Developer @ (November 2021 - June 2022)
- System Analyst - Sap Hybris Commerce @ (December 2019 - November 2021)
- System Analyst - Sap Hybris Commerce @ (May 2019 - December 2019)
- Support Jr Analyst @ (January 2018 - May 2019)
- Tech Jr Assistant @ (May 2017 - January 2018)
- Tech Assistant @ (June 2013 - June 2016)
- Tech of Support @ WAITS Soluções em Tecnologia da Informação Ltda. (June 2012 - June 2013)
- Service Desk Assistant @ (February 2012 - June 2012)
- Service Desk Assistant @ IT2B - Tecnologia (May 2011 - February 2012)
- Intern @ (September 2010 - May 2011)
Nelson Santos Education
- FIAP
Leadership Communication & Corporate Negotiation (Business Administration and Management, General)
2026-2026 - FIAP
Master of Business Administration - MBA (Product and Project Management)
2025-2026 - ILSC Education Group
Intercâmbio Adelaide (Austrália, English)
2023-2023 - Centro Universitário FIEO
Sistemas de Informação (Tecnologia da Informação)
2016-2017 - Centro Universitário FIEO
Tecnologia em Redes de Computadores (Tecnologia da Informação)
2014-2015 - Fundação instituto Tecnológico de Osasco - FITO
Ensino médico técnico em informático ( WEB ) (Tecnologia da Informação)
2009-2012
Nelson Santos Skills
- B2B
- B2C
- Confluence
- Dynatrace
- Ecommerce
- English
- Hybris
- ITIL
- JIRA
- Java
- Kibana
- Lean Six Sigma
- Marketplace
- Metodologias ágeis
- Microservices
- Microsoft SQL Server
- Node.js
- Omnichannel
- Oracle Database
- Project Management
- SAP
- SAP Commerce Cloud
- SAP Sales Cloud
- Sap Service Cloud
- Scrum
- Spring Framework
- Team Management
- Vue.js
Nelson Santos Summary
- Nelson Santos, based in State of São Paulo, Brazil, is currently a CX Project Manager at Discover. Nelson Santos brings experience from previous roles at Discover, Whirlpool Corporation and Vivo (Telefônica Brasil). Nelson Santos holds a 2026 - 2026 Leadership Communication & Corporate Negotiation in Business Administration and Management, General @ FIAP. With a robust skill set that includes B2B, B2C, Confluence, Dynatrace, Ecommerce and more.
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