Nelson Ramirez Email & Phone Number
Technical Program Manager, Scrum Master. Airport Customer Service (ACS) Strategy. @ Delta Air Lines
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Nelson Ramirez Location
- Florida, United States
Nelson Ramirez Work
- 2022 -now Technical Program Manager, Scrum Master. Airport Customer Service (ACS) Strategy. @
- 2018 -2021 Project Manager, Tech Ops Programs and FAA Liaison. @
- 2017 -2017 Senior Manager, IT-PMO and AMADEUS Navitaire Reservations and Senior Manager, IT Helpdesk. @
- 2010 -2016 Senior Manager, Systems Engineering and Senior Manager, IT Helpdesk. @
- 2008 -2010 Systems, Citrix Engineer and Oracle and MSSQL DBA. @
- 2005 -2008 Trading Floor Desktop Support. @
- 2004 -2005 Trading Floor Desktop Support. @
- 2003 -2004 Desktop Support. @
- 2001 -2003 IT Consultant and Project Manager. @
- 1999 -2001 Trading Floor PC LAN Analyst @
Nelson Ramirez Education
- University of Maryland Global Campus
Master of Business Administration - MBA (Business Administration and Management, General)
2021-2022 - LinkedIn Learning
Lean Six Sigma - Green Belt (Project Management)
2020-2020 - Project Management Institute
PMI-PMP Project Management Professional (Project Management)
2018-2018 - Nova Southeastern University
Communicating for Leadership Success (Business Administration and Management, General)
2015-2015 - ServiceNow
ServiceNow System Administration (ServiceNow)
2015-2015 - New Horizons
Certicate (Windows 2008 Active Directory Management)
2011-2011 - Citrix
Certificate (Citrix XenApp 6.0)
2010-2010 - Oracle University
Certificate (Oracle 11g)
2010-2010 - Pontificia Universidad Católica Madre y Maestra
Engineer, Information Systems and Computing (Computer Science)
1989-1996 - Pontificia Universidad Católica Madre y Maestra 1989-1996
Nelson Ramirez Skills
- System Administration
- Vendor Management
- ITIL
- Project Management
- Integration
- Technical Support
- IT Service Management
- Systems Engineering
- Change Management
- Incident Management
- SOX
- Business Process Improvement
- IT Management
- Data Center
- IT Strategy
- Infrastructure
- Virtualization
- Agile Methodologies
- Agile & Waterfall Methodologies
- Lean Six Sigma
- PMP
- Agile Project Management
- Six Sigma Green Belt
- Risk Management
- Software Development Life Cycle (SDLC)
- Software Design
- Product Management
- IT Operations
- Citrix
- Databases
- Oracle
- Sabre
- Microsoft Technologies
- System Center Configuration Manager (SCCM)
- Team Leadership
- Team Building
- Leadership
- Public Speaking
- Communication
- Networking
- Airline Reservations
- Service Desk Management
- PCI
- ServiceNow
- ACP
- IT Project & Program Management
- Digital Transformation
- Supply Chain Operations
- Cloud Computing
- Strategic Thinking
Nelson Ramirez Summary
- Nelson Ramirez, based in Florida, United States, is currently a Technical Program Manager, Scrum Master. Airport Customer Service (ACS) Strategy. at Delta Air Lines. Nelson Ramirez brings experience from previous roles at JetBlue Airways, Frontier Airlines, Spirit Airlines and Atlas Air. Nelson Ramirez holds a 2021 - 2022 Master of Business Administration - MBA in Business Administration and Management, General @ University of Maryland Global Campus. With a robust skill set that includes System Administration, Vendor Management, ITIL, Project Management, Integration and more. Nelson Ramirez has 2 emails and 1 mobile phone numbers on RocketReach.
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