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Nelson Arias Location
Chapel Hill, NC, US
Nelson Arias Work
2016 -now Technical Support Manager II @
2013 -2016 Sr. Client Operations Analyst @
2012 -2013 QA Analyst @
2010 -2012 QA Analyst @
2005 -2010 Service Representative @
2000 -2005 Senior Service Representative @
Nelson Arias Education
CUNY New York City College of Technology
Wake Technical Community College
Nelson Arias Skills
Requirements Analysis
Test Planning
SDLC
Call Center
Account Management
Troubleshooting
Telecommunications
Business Analysis
Agile Methodologies
Software Documentation
Quality Center
Process Improvement
Team Leadership
Quality Assurance
Microsoft Office
Software Quality
Customer Service
Business Process Improvement
SQL
Software Quality Assurance
Management
Unix
Call Centers
Nelson Arias Summary
Nelson Arias, based in Chapel Hill, NC, US, is currently a Technical Support Manager II at Trimble Transportation. Nelson Arias brings experience from previous roles at Trimble Transportation, Bandwidth.com, IBM and Duke Energy Corporation. Nelson Arias holds a CUNY New York City College of Technology. With a robust skill set that includes Requirements Analysis, Test Planning, SDLC, Call Center, Account Management and more. Nelson Arias has 2 emails and 2 mobile phone numbers on RocketReach.
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