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Nelly Ramirez Location
Atlanta, GA, US
Nelly Ramirez Work
Business Consultant @ (April 2022 - Present)
New Business Development Consultant @ (July 2019 - Present)
Business - Information Technology Project Manager @ (November 2017 - July 2019)
Training and Development Project Coordinator @ (March 2015 - November 2017)
Process Improvement Project Manager @ (January 2014 - March 2015)
Customer Service Manager @ (June 2012 - January 2014)
Catastrophe Claims ManagerandLDA @ (May 2011 - June 2012)
Catastrophe Claim Representative @ (June 2009 - May 2011)
Office Manager @ (January 2007 - June 2009)
Office Representative @ (June 2001 - December 2006)
Office ManagerandExecutive Assistant @ LabEx (March 2006 - December 2008)
Nelly Ramirez Education
Saint Mary's University of Minnesota
Master's degree
2017-2019
University of Illinois at Chicago
Bachelor's Degree
2006-2008
McHenry County College
Associate of Science (AS)
2004-2006
Nelly Ramirez Skills
Account Management
Agile Project Management
Analytical Skills
Backlog Management
Business Case Preparation
Business Coaching
Business Development
Business Development Strategy
Business Growth & Operational Excellence
Business Planning
CPCU
Change Management & Implementation
Claims Handling
Client & Broker Communication
Client & Broker Relationship Management
Client & Partner Relationship
Client Relationship Management
Coaching
Collaborative Innovation
Commercial Insurance
Communication
Communication & Influencing Skills
Complex Claims Management
Confidentiality
Conflict Resolution & Client Advocacy
Conflict Resolution & Negotiation
Consulting
Consulting for Growth Strategies
Crisis Response Leadership
Cross-functional Collaborations
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Data & KPI Analysis
Data-Driven Decision-Making
Diversity, Equity, and Inclusion (DEI) Initiative Implementation
Escalation & Conflict Resolution
Event Planning
Executive Development
Faciliation & Training Delivery
Facilitation
General Insurance
High-Value / Complex Claims Handling
Inclusive Leadership & Team Engagement
Insurance
Interpersonal Skills
Interviewing
Large-Loss Resolution & Negotiation
Latin American culture
Leadership
Leadership & Team Development
Leadership Coaching & Development
Lean Six Sigma & Continuous Improvement
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Nonprofit Organizations
Objectives and Key Results (OKRs)
Office 365
Operational Efficiency
Operational Efficiency & Cost Reduction
Operations & Workforce Management
Operations Management
Organizational Change Support
Performance & Operational Improvement
Performance Improvement
Performance Improvement & Metrics
Policy Interpretation & Coverage Consultation
Presentation Skills
Problem Solving
Process Optimization & Automation
Process Optimization for Claims Workflows
Project Leadership
Project Planning
Property & Casualty Insurance
Property Claims
Regulatory Compliance
Relationship Building
Requirements Gathering & Backlog Management
Sales
Sales Enablement / Onboarding Program
Service Delivery Optimization
Skill Development
Stakeholder & Vendor Management
Stakeholder Communication & Engagement
Stakeholder Engagement
Stakeholder Management
Start-ups
Strategic Communications
Strategic Planning
Strategic Planning & Execution
Strategic Thinking
Strategy Execution
Talent Development & Mentorship
Time Management
Training & Development
Training & Talent Development
Training Program Design & Delivery
Training and Development (HR)
Workflow Optimization
Xactimate
Nelly Ramirez Summary
Nelly Ramirez, based in Atlanta, GA, US, is currently a Business Consultant at State Farm ®. Nelly Ramirez brings experience from previous roles at State Farm ®. Nelly Ramirez holds a 2017 - 2019 Master's degree @ Saint Mary's University of Minnesota. With a robust skill set that includes Account Management, Agile Project Management, Analytical Skills, Backlog Management, Business Case Preparation and more. Nelly Ramirez has 2 emails and 6 mobile phone numbers on RocketReach.
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