Nelly Maina Email
Manager, Experience Assurance – Journey Governance @ Safaricom PLC
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Nelly Maina Location
- Nairobi County, Kenya
Nelly Maina Work
- Manager, Experience Assurance – Journey Governance @ (January 2026 - Present)
- Manager, Experience Assurance – Processes and Enablement @ (September 2022 - December 2025)
- Manager Digital transformation @ (January 2019 - August 2022)
- Excecutive Assistant-Director Regional Sales and Operations @ (August 2016 - December 2018)
- UAT Analyst, M-PESA G2 Project @ (March 2015 - July 2016)
- Customer Experience Executive @ (March 2010 - February 2015)
Nelly Maina Education
- Annamalai University
Master of Business Administration (MBA) (International Business)
2006-2008 - Bangalore University
Business Management (Marketing)
2003-2006
Nelly Maina Skills
- Agile Project Management
- Customer Relationship Management (CRM)
- Customer Service
- Digital Transformation
- Executive Leadership
- Management
- Microsoft Office
- Microsoft Project
- Mobile Devices
- Project Management
- Team Leadership
- Team Management
- Telecommunications
Nelly Maina Summary
- Nelly Maina, based in Nairobi County, Kenya, is currently a Manager, Experience Assurance – Journey Governance at Safaricom PLC. Nelly Maina brings experience from previous roles at Safaricom PLC. Nelly Maina holds a 2006 - 2008 Master of Business Administration (MBA) in International Business @ Annamalai University. With a robust skill set that includes Agile Project Management, Customer Relationship Management (CRM), Customer Service, Digital Transformation, Executive Leadership and more. Nelly Maina has 1 emails on RocketReach.
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Nelly Maina
Manager, Experience Assurance – Journey Governance
Nairobi County, Kenya
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