Transformation Coach | Leadership and Customer Growth @ Poliklinika Novakov i saradnici | Novi Sad (August 2025 - Present)
Expert @ (June 2025 - Present)
Principal Consultant @ (March 2025 - June 2025)
Principal Consultant @ (October 2023 - April 2025)
Head of Sector for Contact Centre, Branch Network Support and Collection for PI clients @ (July 2022 - May 2023)
Head of Contact Center, Digital Branch for employees and Branch Network Support in Credit Agricole @ (January 2021 - July 2022)
Head of Virtual Branch, Contact Center and Digital Branch for employees Credit Agricole Bank @ (May 2018 - December 2020)
Head of Negotiations, Collection and Commercial Contact Centre in Credit Agricole Bank @ (April 2008 - April 2018)
Legal Advisor @ (January 2006 - Present)
Senior Associate to the Judge @ Municipal Court Novi Sad (January 2002 - Present)
Legal Advisor @ Regional Court Novi Sad (January 2000 - Present)
Legal Advisor @ Law Firm of Franjo Vujkov, Subotica (January 1999 - Present)
Judge Apprentice @ Municipal Court Novi Sad (January 1997 - Present)
Judge Apprentice @ Municipal Court Subotica (January 1997 - Present)
Nela Vujkov Education
Faculty of Law, University of Novi Sad
Nela Vujkov Skills
Mediation
Retail Banking
Negotiation
Credit
Customer Relations
Team Building
Retail
Banking
Coaching
Financial Reporting
Mortgage
English
PowerPoint
Microsoft Office
Excel
Debt Collection
Mortgage Lending
Microsoft Excel
Organization
Training
Collections
Customer Service
Leadership
Performance Management
Loans
Team Leadership
Analysis
Risk Management
Operational Risk
Credit Risk
Basel II
Commercial Banking
Credit Analysis
Financial Risk
Business Analysis
Insurance
Portfolio Management
Strategy
Credit Cards
Business Planning
Financial Analysis
Management
Team Management
Finance
Payments
Corporate Finance
Cross Selling
Project Management
Business Strategy
Change Management
Research
Nela Vujkov Summary
Nela Vujkov, based in Serbia, is currently a CRM and Growth Strategy Consultant | Luxury Retail Transformation at BOMAR. Nela Vujkov brings experience from previous roles at Poliklinika Novakov i saradnici | Novi Sad, GLG, ZTILab and WeRedd. Nela Vujkov holds a Faculty of Law, University of Novi Sad. With a robust skill set that includes Mediation, Retail Banking, Negotiation, Credit, Customer Relations and more. Nela Vujkov has 3 emails on RocketReach.
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