Neil Shaw's Location
Nottingham, Nottingham, United Kingdom
Neil Shaw's Work
- IT Manager @ Freeths
- Service Delivery Manager @ IBM
- Service Management Coordinator, Problem and Change Manager @ IBM
- Service Co-Ordinator for Ibm Internal Apps @ IBM
- IT Senior Technician, Tester, Change Manager @ Bradford & Bingley
Neil Shaw's Skills
- ITIL v3 Foundations Certified
- IT Service Management
- Incident Management
- Major Incident Management
- Root Cause Analysis
- Customer Satisfaction
- CRM
- Sla
- Service Delivery
- Service Management
Neil Shaw's Summary
Neil Shaw, based in Nottingham, Nottingham, United Kingdom, is currently a IT Manager at Freeths LLP, bringing experience from previous roles at Ibm and Bradford & Bingley. With a robust skill set that includes ITIL v3 Foundations Certified, IT Service Management, Incident Management, Major Incident Management, Root Cause Analysis and more, Neil Shaw contributes valuable insights to the industry. Neil Shaw has 2 emails on RocketReach.
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