Neil Saunders Email
Head of IT Service Delivery @ ByteDance
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Neil Saunders Location
- United Kingdom
Neil Saunders Work
- Head of IT Service Delivery @ (June 2024 - Present)
- Senior Director - Customer Support and Operations @ (November 2023 - June 2024)
- Director, Cloud Services @ (November 2022 - November 2023)
- Senior Service Delivery Manager @ (July 2022 - November 2022)
- IT Service and Operations Manager @ (May 2022 - July 2022)
- Global IT and Customer Support Director @ (August 2020 - April 2022)
- European IT Services Manager @ (October 2015 - July 2020)
- IT Service Operations Director @ (February 2014 - October 2015)
- Customer Services Manager @ (June 2013 - February 2014)
- Service Desk Manager @ (May 2012 - June 2013)
- IT Support Manager @ (June 2007 - April 2012)
- Helpdesk Manager @ (July 2006 - June 2007)
- Helpdesk Supervisor @ (July 2001 - July 2006)
Neil Saunders Education
- University of Greenwich
Bachelor of Science - BS (Sports Science)
1995-1998
Neil Saunders Skills
- Active Directory
- Blackberry
- Blackberry Enterprise Server
- Budget Management
- Business Relationship Management
- Change Management
- Citrix
- Consulting
- Customer Service
- Desktop Administration
- Digital Strategy
- Digital Transformation
- Executive Visibility
- Help Desk Support
- IT Executive Management
- IT Management
- IT Service Management
- ITIL
- Information Technology
- Information Technology Infrastructure
- Management
- Metric Development
- OLA
- Operations Management
- Pressure Situations
- Professional Services
- Project Management
- SLA
- Service Delivery
- Service Delivery Management
- Service Desk
- Service Management
- Service Operation
- Service-Level Agreements (SLA)
- ServiceNow
- Stakeholder Management
- Technical Support
- Technology Management
- Vendor Management
Neil Saunders Summary
- Neil Saunders, based in United Kingdom, is currently a Head of IT Service Delivery at ByteDance. Neil Saunders brings experience from previous roles at Nasdaq, Adenza, Financial Conduct Authority and Savannah Energy. Neil Saunders holds a 1995 - 1998 Bachelor of Science - BS in Sports Science @ University of Greenwich. With a robust skill set that includes Active Directory, Blackberry, Blackberry Enterprise Server, Budget Management, Business Relationship Management and more. Neil Saunders has 2 emails on RocketReach.
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