Neil O'Reilly Location
- Dublin, IE
Neil O'Reilly Work
- 2021 - now Service Assurance Lead @
- 2017 - 2021 Service Delivery Manager @
- 2016 - 2017 Lead Service Assurance Manager @ Amdocs
- 2016 - 2016 Lead Service Manager @
- 2011 - 2016 Service Delivery Manager @
- 2011 - 2011 IBM Service Manager Bank Of Ireland Account @
- 2004 - 2011 IT Service Delivery Manager @ Hewlitt Packard
- 2003 - 2004 IT Services Manager @ Bank of Ireland Life
- 2000 - 2003 IT Project Leader @ Bank Of Ireland Life
Neil O'Reilly Education
- The Open University
Master of Business Administration (MBA)
2001 - 2003
Neil O'Reilly Skills
- IT Operations
- IT Outsourcing
- IT Service Management
- IT Service Delivery
- Team Management
- Major Incident Management
- Problem Management
- Change Management
- CSI
- Customer Satisfaction
- Project Delivery
- Vendor Management
- Service Availability
- Disaster Recovery
- Service Level Management
- Customer Relationship Management
- ITIL
- Customer Relationship Management (CRM)
- IT Management
- Customer Relationship Management Crm
Neil O'Reilly Summary
- Neil O'Reilly, based in Dublin, IE, is currently a Service Assurance Lead at Primark. Neil O'Reilly brings experience from previous roles at Primark, Amdocs and IBM Ireland. Neil O'Reilly holds a 2001 - 2003 Master of Business Administration (MBA) @ The Open University. With a robust skill set that includes IT Operations, IT Outsourcing, IT Service Management, IT Service Delivery, Team Management and more. Neil O'Reilly has 2 emails on RocketReach.
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