Neil Long Email & Phone Number
Interim VP, Customer Experience @ Ing TEHNO PROIECT SRL
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Neil Long Location
- Barcelona, CT, ES
Neil Long Work
- Interim VP, Customer Experience @ Consultant (October 2025 - Present)
- Senior Director, Global Customer Support @ (January 2022 - October 2025)
- Director Customer Support - Innovation and Transformation @ (April 2021 - January 2022)
- Global Head of Customer Experience @ (September 2020 - September 2021)
- Senior Director, Customer Service @ (August 2017 - August 2020)
- Technology Director, Customer Service @ King (January 2016 - December 2017)
- Head of Transformation and Customer Excellence @ (January 2014 - December 2016)
- Head of Service and Customer Assurance @ (January 2012 - December 2014)
- Senior Manager, Customer Success | Technical Services @ (January 2010 - December 2012)
- Service Sales Transformation Leader @ (January 2009 - December 2010)
- Manager, Process Excellence @ (January 2007 - December 2009)
- Product Leader, Business Intelligence @ (January 2004 - December 2007)
- Senior Project Manager @ (January 2003 - December 2004)
- IT Lean Six Sigma Master Black Belt - Information Security @ (January 2001 - December 2003)
- Information Management Leadership Program (IMLP) @ (January 1999 - December 2001)
Neil Long Education
- University of the West of England
BA (Hons) (Business Information Systems)
1995-1999 - Thomas Hardye's
- Sandbach School
Neil Long Skills
- Six Sigma
- Operational Excellence
- Vendor Management
- Service Delivery
- Offshoring
- Cross-functional Team Leadership
- Program Management
- Process Excellence
- ITIL
- Quality Management
- DMAIC
- Business Transformation
- PMO
- Project Portfolio Management
- Productivity Improvement
- Business Process Improvement
- Outsourcing
- Process Improvement
- Change Leadership
- IT Strategy
- Process Engineering
- Service Management
- BPO
- IT Service Management
- Resource Management
- People Management
- Virtual Teams
- IT Management
- Change Management
- Business Process Design
- Business Intelligence
- Business Process
- Operations Management
- Process Mapping
- Lean Sigma
- Business Analysis
- Stakeholder Management
- Project Planning
- Leadership
- Project Management
- Telecommunications
- Cross Functional Team Leadership
- Operational Efficiency
- Lean Six Sigma
- Outsourcing Management
- Communication
- Business Strategy
- Product Development
- Data Science
- Analytical Skills
- Customer Experience Management
Neil Long Summary
- Neil Long, based in Barcelona, CT, ES, is currently a Interim VP, Customer Experience at Consultant. Neil Long brings experience from previous roles at Side, Lanistar and Activision Blizzard. Neil Long holds a 1995 - 1999 BA (Hons) in Business Information Systems @ University of the West of England. With a robust skill set that includes Six Sigma, Operational Excellence, Vendor Management, Service Delivery, Offshoring and more. Neil Long has 2 emails and 1 mobile phone numbers on RocketReach.
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