Neil James Email & Phone Number
SVP - Global Head of Customer Success and Sales Support @ Amadeus
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Neil James Location
- Catalonia, Spain
Neil James Work
- SVP - Global Head of Customer Success and Sales Support @ (January 2026 - Present)
- Head of Sales Specialists and Customer Success @ (November 2024 - January 2026)
- Hotel Operations Advisor @ (May 2024 - November 2024)
- Vice President of Global Operations @ (January 2024 - November 2024)
- COO @ (February 2020 - January 2024)
- VP of Global Customer Success @ (January 2015 - February 2020)
- Director of Account Management and Client Engagement @ (June 2012 - January 2015)
- Product Manager Demand and Distribution Services @ (March 2009 - May 2012)
- Manager ChannelDirect - Europe @ (January 2007 - April 2009)
- Hotel Manager @ Arora International (January 2005 - December 2005)
- Revenue Manager @ (July 2004 - May 2005)
- Operations Manager @ Holiday Inn London Heathrow Ariel (September 2001 - July 2004)
Neil James Education
- IESE Business School
Global Edge Leadership Program - Ophiuchus - TU Commercial Leadership Academy (Amadeus) (Organizational Leadership)
2026-2026 - University of South Wales
Bachelor's degree (Leisure & Tourism Management)
1996-2000 - Ysgol Gyfun Llanhari 1989-1992
Neil James Skills
- Revenue Analysis
- Online Marketing
- Business Development
- Hotels
- Competitive Analysis
- Outsourcing
- E-commerce
- Management
- Property Management Systems
- Yield Management
- Team Management
- Online Advertising
- Online Travel
- Training
- Account Management
- Front Office
- Leadership
- Analysis
- Hospitality
- Tourism
- Asana
- Budget Management
- Budgets
- Business Strategy
- CRM
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service
- Customer Success
- Drinking
- Forecasting
- GDS
- Gainsight
- Guest Lecturing
- Hospitality Industry
- Hospitality Management
- Hotel Management
- Integration
- Laughter Yoga
- Lecturing
- Marketing Strategy
- Meeting Facilitation
- Opera
- Operations Management
- PPC
- People Development
- People Management
- Podcasting
- Pricing
- Process Improvement
- Professional Communication
- Project Delivery
- Project Management
- Revenue Forecasting
- SEM
- SaaS
- Sales
- Salesforce.com
- Scalability
- Self-confidence
- Social Media Marketing
- Strategic Partnerships
- Team Leadership
- Web Analytics
- Webinar Management
Neil James Summary
- Neil James, based in Catalonia, Spain, is currently a SVP - Global Head of Customer Success and Sales Support at Amadeus. Neil James brings experience from previous roles at Amadeus, Travel Tech, Shiji Group and Shiji ReviewPro. Neil James holds a 2026 - 2026 Global Edge Leadership Program - Ophiuchus - TU Commercial Leadership Academy (Amadeus) in Organizational Leadership @ IESE Business School. With a robust skill set that includes Revenue Analysis, Online Marketing, Business Development, Hotels, Competitive Analysis and more. Neil James has 3 emails on RocketReach.
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