Neil Flooks Email
Head of IT Service Management @ WorkCover Queensland
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Neil Flooks Location
- Brisbane, QLD, AU
Neil Flooks Work
- 2025 - now Head of IT Service Management @
- 2022 - 2025 Portfolio Manager @
- 2017 - 2021 General Manager @
- 2016 - 2017 Head of Service Delivery @
- 2013 - 2015 Service Delivery Director @ Spark Digital NZ
- 2011 - 2013 Senior Technical Program Manager @ Spark Digital NZ
- 2008 - 2011 Technical Project Manager @ Spark Digital NZ
- 2003 - 2008 Country Information Technology Manager @
Neil Flooks Education
- ISC2
Certified in Cybersecurity (Computer Systems Networking and Telecommunications)
2024 - 2024 - EXIN
(ITIL V3)
2011 - 2011
Neil Flooks Skills
- Cybersecurity
- Cyber Operations
- Cyber Defense
- Service Quality
- Organizational Design
- Communication
- Customer Engagement
- Customer Success
- Account Management
- Contract Management
- Information and Communications Technology (ICT)
- Stakeholder Engagement
- Business Strategy
- Executive Leadership
- Budgeting
- IT Executive Management
- Service Level Agreements
- Virtual Teams
- IT Service Management
- ITIL
- Service Management
- Service Delivery
- Outsourcing
- Change Management
- Service Improvement
- Management
- Incident Management
- Team Leadership
- Microsoft Technologies
- Servers
- IT Strategy
- IT Operations
- Problem Management
- VMware
- Networking
- Service Desk
- Managed Services
- Project Delivery
- IT Management
- ITIL Certified
- Technical Support
- Information Technology
- Sla
- Enterprise Software
- IT Outsourcing
- Data Center
- Solution Architecture
- Infrastructure
- Citrix
- Disaster Recovery
- Virtualization
- Vendor Management
- Cloud Computing
- Business Process Improvement
- Governance
- Stakeholder Management
- Project Management
- Leadership
- Microsoft Products
- Generative AI
- Generative AI Tools
- Artificial Intelligence (AI)
- SOA
- ITIL v3 Foundations Certified
- Pre-sales
- Telecommunications
- Service Level Agreements Sla
- Pre Sales
Neil Flooks Summary
- Neil Flooks, based in Brisbane, QLD, AU, is currently a Head of IT Service Management at WorkCover Queensland. Neil Flooks brings experience from previous roles at Chorus NZ Limited, The Warehouse Group and Spark Digital NZ. Neil Flooks holds a 2024 - 2024 Certified in Cybersecurity in Computer Systems Networking and Telecommunications @ ISC2. With a robust skill set that includes Cybersecurity, Cyber Operations, Cyber Defense, Service Quality, Organizational Design and more. Neil Flooks has 1 emails on RocketReach.
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