Key Account Relationship Team @ (October 2016 - August 2017)
Helpdesk Technician @ Smart Solutions Help Desk (September 2015 - September 2016)
Gaming Support and Service Rep @ Sutherland Global Services (October 2015 - April 2016)
Helpdesk Technician @ Vicomp, Inc (September 2011 - September 2015)
Neil Erickson Education
University of Akron
Applied Mathematics
2007-2009
ITT Technical Institute
Associate's degree (Computer Systems Networking and Telecommunications)
2001-2003
Neil Erickson Skills
Account Management
Active Directory
Agile Methodologies
Analytical Skills
Android
Confluence
Customer Service
Data Analysis
Google Docs
IT Business Analysis
Information Technology
Jira
Leadership
Linux
MURAL Digital Workspace
Microsoft Excel
Microsoft Office
Microsoft SQL Server
Microsoft Word
Networking
Office 365
Operating Systems
Oracle SQL Developer
PCI QIR
Point of Sale (POS) Systems
Product Analysis
Product Innovation
Product Management
Product Strategy
Project Management
Python
QIR
Quality Assurance
Requirements Gathering
SQL
Sales
Scrum
Service Desk
Software Testing
Strategic Planning
System Testing
Technical Support
Troubleshooting
User Stories
Waterfall Project Management
Web Development
Windows 10
Windows 7
Windows Server
iOS
Neil Erickson Summary
Neil Erickson, based in Cleveland, OH, US, is currently a Product Owner (Business Analyst) at Sherwin-Williams. Neil Erickson brings experience from previous roles at Electronic Merchant Systems and Smart Solutions Help Desk. Neil Erickson holds a 2007 - 2009 Applied Mathematics @ University of Akron. With a robust skill set that includes Account Management, Active Directory, Agile Methodologies, Analytical Skills, Android and more. Neil Erickson has 2 emails and 3 mobile phone numbers on RocketReach.
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