Neil Bancroft Email
IT Transformation and Client Services Lead @ West Lancashire Borough Council
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Neil Bancroft Location
- Skelmersdale, GB
Neil Bancroft Work
- 2025 -now IT Transformation and Client Services Lead @
- 2024 -2025 Housing Regulatory and Quality Manager @
- 2022 -2024 Business Manager @
- 2020 -2022 Business Change Manager @
- 2018 -2020 Home Care Link Manager @
- 2009 -2018 Assistant Director of Service Improvement @
- 2009 -2009 Head of Customer Services @ Cheshire Peaks and Plains Housing Trust
- 2008 -2008 Business Development Manager @ Business Interiors Group
- 2007 -2008 Operations Manager @ UK Housing Alliance
- 2006 -2007 Operations and Business Development Manager @ Solar Contact LTD
- 1999 -2006 Contact Centre Manager @
- 1999 -2005 Contact Centre @
Neil Bancroft Skills
- Contact Centers
- Staff Development
- Business Development
- Business Process Re-engineering
- Management
- Performance Management
- Customer Service
- Team Leadership
- CRM
- Call Centers
- Service Delivery
- Process Improvement
- Coaching
- Team Management
- Business Process
- Business Process Improvement
- Policy
- Social Housing
- Project Management
- New Business Development
- Stakeholder Engagement
- Public Sector
- Project Delivery
- Outsourcing
- Employee Engagement
- Change Management
- Stakeholder Management
- Customer Experience
- Business Analysis
- Performance Improvement
- Business Transformation
- Contract Management
- Organizational Development
- Governance
- Service Improvement
- Strategy
- Business Strategy
- Local Government
- Culture Change
- PRINCE2
- Affordable Housing
- Bid Writing
- Continuous Improvement
- Business Process Re Engineering
- Microsoft Word
- Microsoft Excel
- Sales
Neil Bancroft Summary
- Neil Bancroft, based in Skelmersdale, GB, is currently a IT Transformation and Client Services Lead at West Lancashire Borough Council. Neil Bancroft brings experience from previous roles at West Lancashire Borough Council, Stockport Council and urbanbubble. With a robust skill set that includes Contact Centers, Staff Development, Business Development, Business Process Re-engineering, Management and more. Neil Bancroft has 2 emails on RocketReach.
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