Sr.Team Leader @ Mass Callnet India Pvt Ltd (July 2006 - March 2007)
Sr.Team Leader @ Mass Callnet India Pvt Ltd (July 2005 - July 2006)
Team Coach @ (June 2004 - July 2005)
Neeraj Kumar Education
Indira Gandhi National Open University
BCA
2001-2005
Neeraj Kumar Skills
Vendor Management
MIS
Service Delivery
Team Management
BPO
Performance Appraisal
Management
Team Building
Sla
Telecommunications
Customer Satisfaction
Relationship Management
Transition Management
Training
Customer Retention
Recruiting
Project Planning
Performance Management
CRM
Operations Management
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Management Information Systems Mis
Customer Relationship Management
Neeraj Kumar Summary
Neeraj Kumar, based in Shimla, HP, IN, is currently a Manager Customer Experience at Bharti (Bharti Airtel Limited ). Neeraj Kumar brings experience from previous roles at DEN Networks Limited, NSB BPO Solutions PVT LTD, Onicra Credit Rating Agency of India Ltd and Offshoot Agency Pvt Ltd. Neeraj Kumar holds a 2001 - 2005 BCA @ Indira Gandhi National Open University. With a robust skill set that includes Vendor Management, MIS, Service Delivery, Team Management, BPO and more. Neeraj Kumar has 2 emails and 1 mobile phone numbers on RocketReach.
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