Group CRM Senior Manager @ (November 2024 - February 2026)
Group CRM Manager @ (May 2021 - January 2025)
Group Customer Exellence Manager @ (November 2020 - March 2021)
Customer Experience Supervisor @ (September 2019 - November 2020)
Team leader , Activation-Enterprise @ (August 2018 - September 2019)
Team Leader Call Center - Consumer Prepaid @ (July 2016 - August 2018)
Inbound Call Center Representative @ (June 2010 - July 2016)
Administrative Assistant @ US AIDS Education Reform Program (June 2006 - August 2006)
Administrative Assistant and Customer Service @ (June 2005 - September 2005)
Nayer Mitry Education
College Saint Marc 1990-2003
B.Sc (International Transport and Logistics, Arab Academy forScience, Technology & Maritime Transport)
Nayer Mitry Skills
Working Experience
Operations
Diversity
Contact Center Operations
People Development
Customer Experience Management
Customer Retention
Customer Service
Customer Analysis
Seibel
Salesforce
SAP CRM
Microsoft Power BI
Microsoft PowerPoint
Customer Journeys
Client Relations
Training & Development
Relationship Building
Team Leadership
Microsoft Office
Nayer Mitry Summary
Nayer Mitry, based in Cairo, Cairo Governorate, EG, is currently a Customer Experience Manager at BYD Egypt - ManDream. Nayer Mitry brings experience from previous roles at Ezz Elarab Group and Abou Ghaly Motors. Nayer Mitry holds a 1990 - 2003 College Saint Marc. With a robust skill set that includes Working Experience, Operations, Diversity, Contact Center Operations, People Development and more. Nayer Mitry has 2 emails on RocketReach.
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