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Naveed Malik Location
Islamabad, PK
Naveed Malik Work
2023 -now Technical Support Director @
2020 -now Senior Consultant @
2023 -2023 Chief Technology Officer @ The Intelligent Business Group
2013 -2022 ICT Service Desk Manager-Asia @
2000 -2013 Management Executive @
Naveed Malik Education
College of Professional Studies
Master of Computer Science (Information Technology)
1997-1999
Naveed Malik Skills
System Administration
Network Administration
Microsoft Servers
IT Infrastructure Design
Computer Networking
Technical Support
MS Office 365
GDAP
Peoject Management
RMM
PSA
IT Documentation
IT Service Management
Technical Documentation
Technical Recruiting
Cybersecurity
Kaseya
Go High Level
ThreatLocker
Information Technology
Research
Project Coordination
IT Projects
Project Management
Service Delivery Management
Change Management
Customer Relationship Management (CRM)
Service-Level Agreements (SLA)
ISO 27001
Information Security
Budgeting
Analytical Skills
SAP
Windows
JIRA
Team Management
Negotiation
Time Management
Leadership
Customer Service
English
Infrastructure Management
Service Desk Management
ServiceNow
Process Improvement
Microsoft Excel
Computer Hardware
HP
Hardware
Distributed Team Management
Budgets
Purchasing
Maximo
Management
Analysis
Microsoft Office
Forecasting
Team Leadership
Teamwork
Public Speaking
Business Development
Troubleshooting
Project Planning
Microsoft Word
Statements of Work
Client Relations
Business Relationship Management
Infrastructure
Root Cause Analysis
Microsoft Products
Office 365
Business Acumen
Complaint Management
Enterprise Resource Planning
Microsoft Azure
Incident Management
Communication
Application Architecture
Standard Operating Procedure
Customer Relationship Management
Training
Project Implementation
Business Process Improvement
Service Level Agreements
Solution Development
Problem Solving
Microsoft Dynamics AX
Naveed Malik Summary
Naveed Malik, based in Islamabad, PK, is currently a Technical Support Director at UltaHost. Naveed Malik brings experience from previous roles at Upwork, The Intelligent Business Group, Islamic Relief Worldwide and Pak Arab Refinery (PARCO). Naveed Malik holds a 1997 - 1999 Master of Computer Science in Information Technology @ College of Professional Studies. With a robust skill set that includes System Administration, Network Administration, Microsoft Servers, IT Infrastructure Design, Computer Networking and more. Naveed Malik has 3 emails on RocketReach.
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