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Nathan Smith Location
Cape Town, WC, ZA
Nathan Smith Work
Operations Manager @ (January 2018 - Present)
Contact Centre Manager @ Amway South Africa PTY Ltd. (February 2009 - December 2017)
Contact Center Operations Manager @ (March 2007 - November 2008)
Customer Support Team Leader @ (July 2005 - February 2007)
Service Quality Manager @ (March 2004 - June 2005)
Service Centre Specialist @ (January 2002 - February 2004)
Customer Service Representative @ (March 2001 - December 2001)
Contact Center Consultant @ (January 2001 - March 2001)
Nathan Smith Education
Prestige College
CMD | Computer Management Diploma (Business Administration, Management and Operations)
Nathan Smith Skills
Contact Centers
Operations Management
Team Leadership
Call Centre Management
Call Centers
Contact Center Management
Telemarketing
Customer Satisfaction
Management
Business Analysis
Change Management
Customer Service
Performance Management
Nathan Smith Summary
Nathan Smith, based in Cape Town, WC, ZA, is currently a Operations Manager at ZETZ. Nathan Smith brings experience from previous roles at Amway South Africa PTY Ltd., Fusion Outsourcing Services and Old Mutual South Africa. Nathan Smith holds a CMD | Computer Management Diploma in Business Administration, Management and Operations @ Prestige College. With a robust skill set that includes Contact Centers, Operations Management, Team Leadership, Call Centre Management, Call Centers and more. Nathan Smith has 2 emails on RocketReach.
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