Voice of the Customer Manager - Wealth @ (June 2019 - August 2021)
Voice of the Customer and Insights Lead @ (September 2017 - January 2019)
Voice of Customer Program Manager @ (November 2014 - September 2017)
Customer Experience and Voc Senior Manager @ (December 2010 - November 2014)
Insights and Market Intelligence Senior Manager @ (May 2006 - December 2010)
Market Research and Intelligence Coordinator @ (February 2004 - May 2006)
Competitive Intelligence Analyst @ (November 2001 - February 2004)
Complaint Solution Process Specialist @ (August 2000 - November 2001)
Nathan Pinto Education
Instituto Tecnologico Autonomo de Mexico 2006-2007
TECNOLÓGICO DE MONTERREY
Bachelor of Business Administration (Marketing)
1996-2000
Nathan Pinto Skills
Analysis
Analytics
Brand Management
Business Analysis
Business Strategy
Conjoint Analysis
Consulting
Consumer Behaviour
Cross-functional Team Leadership
Customer Experience
Customer Experience Analysis
Customer Experience Design
Customer Experience Management
Customer Journey Mapping
Customer Loyalty
Customer Research
Customer Retention
Customer Satisfaction
Customer Surveys
Data Analysis
Focus Groups
Forecasting
Leadership
Management
Market Analysis
Market Intelligence
Market Planning
Market Research
Marketing Strategy
Microsoft Office
NPS
Oral Communication
Problem Solving
Program Management
Project Management
Project Planning
Qualtrics
Quantitative Research
Segmentation
Software as a Service (SaaS)
Statistical Data Analysis
Strategic Planning
Strategy
Tableau
Team Leadership
Text Analytics
Vendor Management
Voice of the Customer Analysis
Wireless Technologies
Nathan Pinto Summary
Nathan Pinto, based in Ashburn, VA, US, is currently a Assistant Vice President | VOC Consumer Banking at U.S. Bank. Nathan Pinto brings experience from previous roles at Pragmatic Marketing, u.s. Bank and General Dynamics Information Technology. Nathan Pinto holds a 2006 - 2007 Instituto Tecnologico Autonomo de Mexico. With a robust skill set that includes Analysis, Analytics, Brand Management, Business Analysis, Business Strategy and more. Nathan Pinto has 4 emails on RocketReach.
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