Nathan May Email & Phone Number
Vice President Global Support @ NinjaMSP
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Nathan May Location
- Austin, TX, US
Nathan May Work
- Vice President Global Support @ (June 2022 - Present)
- Senior Director, CS Payments and Risk Ops @ (August 2020 - March 2022)
- Managing Director Contact Center Operations @ (August 2018 - August 2020)
- Vice President, Prepaid Customer Service @ (October 2015 - August 2018)
- Sr. Director, Prepaid Customer Service @ (July 2014 - October 2015)
- Director, Philippine Outsourcing @ (March 2009 - July 2014)
- VP Operations @ (September 2006 - March 2009)
Nathan May Education
- University of Utah
Bachelor of Science (Economics)
1994-1998 - University Of Utah;B.S., Consumer Economics;1994 – 1998;
Bachelor of Science (Economics)
Nathan May Skills
- Workforce Management
- Call Center
- BPO
- Customer Experience
- Outsourcing
- Vendor Management
- Operations Management
- Contact Centers
- Customer Satisfaction
- Process Improvement
- Inbound Marketing
- Offshoring
- Call Center Development
- Leadership
- Telemarketing
- Call Centers
- CRM
- Team Leadership
- Customer Retention
- Analytics
- Service Delivery
- Business Process Improvement
- Executive Management
- Cross-functional Team Leadership
- Strategy
- Management
- Customer Service
- Business Analysis
- Team Management
- Team Building
- Collaborative Leadership
- Coaching & Mentoring
- Ramps
- Manage Complex Projects
- Continuous Process Improvement
- enterprise transformation
- Customer Relationship Management (CRM)
- Global Client Management
- contact reduction
- Data Analysis
- Strategic Planning
- critical thinking
Nathan May Summary
- Nathan May, based in Austin, TX, US, is currently a Vice President Global Support at NinjaOne. Nathan May brings experience from previous roles at eBay, Sedgwick and Visa. Nathan May holds a 1994 - 1998 Bachelor of Science in Economics @ University of Utah. With a robust skill set that includes Workforce Management, Call Center, BPO, Customer Experience, Outsourcing and more. Nathan May has 4 emails and 5 mobile phone numbers on RocketReach.
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