Service Delivery Manager @ (July 2006 - December 2006)
Telecoms Manager @ (March 2003 - July 2006)
Voice Systems Specialist @ 7C LTD (April 2001 - March 2003)
Nathan James Education
Prifysgol Morgannwg
Computer Science (IT)
1998-2000
Nathan James Skills
ACD
Agile Project Management
Avaya
Avaya Products
Business Process
CTI
Call Center
Call Centers
Change Management
Contact Centers
Contact Centre
Data Center
Financial
IT Management
IT Service Management
IT Strategy
ITIL
IVR
Incident Management
Infrastructure
Integration
Leadership
Management
Mobile Devices
Networking
Outsourcing
PRINCE2
People Management
Project Delivery
Project Portfolio Management
Scrum
Service Delivery
Service Management
Solution Architecture
Stakeholder Management
Strategy
Supplier Management
Team Leadership
Team Management
Telecommunications
Telephony
Vendor Management
VoIP
WAN
Project Portfolio
Nathan James Summary
Nathan James, based in United Kingdom, is currently a Director of IT Service (Globally) at Future. Nathan James brings experience from previous roles at Future and GoCompare. Nathan James holds a 1998 - 2000 Computer Science in IT @ Prifysgol Morgannwg. With a robust skill set that includes ACD, Agile Project Management, Avaya, Avaya Products, Business Process and more. Nathan James has 3 emails and 5 mobile phone numbers on RocketReach.
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