Application Packager (Contract) @ (June 2017 - December 2018)
Software Support Analyst @ Honigman Miller Schwartz and Cohn LLP (June 2016 - June 2017)
Desktop Architect @ (January 2013 - May 2016)
Helpdesk Administrator @ (July 2008 - December 2012)
Nathan Hoy Education
DeVry University-Ohio
Bachelor of Science (BS) (Computer Information Systems)
2006-2009
Nathan Hoy Skills
Resolving Issues
IT Hardware Support
Customer Support
Office 365
IT Management
Root Cause
Technical Subject Matter
Critical Thinking
Problem Solving
Creativity and Innovation
Strategic Thinking
Curiosity
Analytical Skills
Service Desk
Enterprise Support
Helpdesk
Desktop Application Support
Management
Leadership
Procurement
Hardware Standards
Budgeting
MDM
Intune
Microsoft Intune
M365
Microsoft Teams
Mentoring
Collaborative Problem Solving
Harvest
Infrastructure
Team Management
People Development
Customer Service Management
Audio Visual (AV) Systems
Mobile Equipment
Ticket Management
Customer Experience
Application Configuration
System Center Updates Publisher (SCUP)
AppLocker
Group
LeanKit
Kanban
PSAppDeployToolkit
Windows 11
Configuration Items
Configuration Baselines
Microsoft Power BI
Communication
Project Management
Application Packaging
Microsoft 365
USMT
Microsoft PowerPoint
Bitlocker
Tanium
IT Operations
Windows 7
Help Desk Support
Active Directory
SCCM
System Deployment
Group Policy
Desktop Computers
Technical Support
Remote Desktop
2008 R2
Microsoft Excel
Windows Server
Windows XP
Customer Service
Microsoft Office
Windows 10
SCUP
Application Support
Computer Maintenance
Information Technology
Servers
System Center Configuration Manager (SCCM)
Windows
Powershell
Scripting
Troubleshooting
Software Installation
System Administration
Computer Hardware
Software Documentation
System Center
Laptops
Computer Repair
Microsoft Products
Documentation
Server 2016
Nathan Hoy Summary
Nathan Hoy, based in Chapel Hill, NC, US, is currently a Lead Desktop Engineer, US at FUJIFILM Biotechnologies. Nathan Hoy brings experience from previous roles at Franklin County Data Center (FCDC). Nathan Hoy holds a 2006 - 2009 Bachelor of Science (BS) in Computer Information Systems @ DeVry University-Ohio. With a robust skill set that includes Resolving Issues, IT Hardware Support, Customer Support, Office 365, IT Management and more. Nathan Hoy has 2 emails and 2 mobile phone numbers on RocketReach.
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