Investigations Analyst (Associate Principal), Ads and Content Investigations Trust and Safety @ (November 2021 - January 2023)
Global Process Manager (Senior Finance Operations Analyst), Global Cash Operations @ (April 2018 - October 2021)
Program Manager (Associate Principal), Payments Trust and Safety @ (March 2016 - April 2018)
Operations Project Manager (VP), Contact Center Service Execution @ (March 2014 - July 2015)
Senior Business Control Specialist (VP), Global Retail Service Delivery @ (December 2012 - March 2014)
Process Design Consultant (AVP), Global Retail Service Delivery @ (May 2012 - November 2012)
Operations Consultant (AVP), Contact Center Service Optimization @ (July 2011 - April 2012)
Process Design Consultant (AVP), Default Servicing Strategic Implementation @ (July 2010 - June 2011)
Graduate Assistant, Center for Career Opportunities @ (September 2008 - May 2010)
Project Intern @ (May 2009 - May 2009)
Technological Development Consultant (Assistant Director), Office of Admissions @ (December 2007 - April 2008)
Coordinator of Technology Services (Assistant Director), Office of Admissions @ (September 2002 - June 2007)
Nathan Gross Education
Launch School
Purdue University Krannert School of Management
Oberlin College
Illinois Mathematics and Science Academy
Nathan Gross Skills
Business Process Management
Business Process Design
Process Improvement
Six Sigma
Business Process Mapping
Reporting & Analysis
Contact Center Optimization
Databases
SQL
HTML
Web Development
JavaScript
Perl
PHP
CSS
XML
SQL Server
ASP
VBScript
AJAX
Microsoft Office
Microsoft Excel
Visio
Management
Public Speaking
Technology
Microsoft Word
Business Analysis
Information Technology
Reporting and Analysis
Program Manager
Business Process
Marketing
Operations
Contact Center
Nathan Gross Summary
Nathan Gross, based in Chicago, IL, US, is currently a Software Engineer at Freelance. Nathan Gross brings experience from previous roles at amo, Unilogs and Google. Nathan Gross holds a Launch School. With a robust skill set that includes Business Process Management, Business Process Design, Process Improvement, Six Sigma, Business Process Mapping and more. Nathan Gross has 1 emails and 2 mobile phone numbers on RocketReach.
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