Senior Quality Analyst @ (October 2022 - April 2024)
Quality Specialist II @ (February 2022 - September 2022)
Quality Specialist @ (July 2021 - January 2022)
SAT Vendor Associate @ (October 2020 - July 2021)
Customer Experience Specialist and Subject Matter Expert (SME) @ (July 2019 - October 2020)
Customer Service Specialist @ Juno Inc. (July 2018 - July 2019)
Transaction Coordinator @ (March 2017 - July 2018)
Department Coordinator @ Contract Services Administration Trust Fund (December 2016 - March 2017)
Data Entry Operator @ (October 2016 - December 2016)
Summer Golf Instructor @ Rancho Park Golf Course (June 2011 - August 2016)
Undergraduate Teaching Assistant @ (September 2015 - May 2016)
Administrative Assistant @ (September 2012 - May 2016)
Production Development Assistant @ Motion PIcture Corporation of America (May 2015 - August 2015)
Nate Dolin Education
Lewis & Clark College
Bachelor's degree (PSYCHOLOGY)
2012-2016
Nate Dolin Skills
AI Strategy
AI automation
AI en
Artificial Intelligence (AI)
BPO
Business Analytics
Business Intelligence (BI)
Business Process Improvement
Business Process Management
Business Process Outsourcing (BPO)
Change Management
Coaching
Communication
Contract Management
Cross-functional Collaborations
Cross-functional Coordination
Cross-functional Problem Solving
Cross-functional Team Leadership
Cross-team Collaboration
Customer Experience
Customer Experience Consulting
Customer Insight
Customer Journey Mapping
Customer Satisfaction (CSAT)
Customer Service
Customer Support
Data Analysis
Data Analytics
Document Management
Event Planning
Feedback Management
Generative AI
Global Cross-Functional Team Leadership
Google Docs
Google Drive
Interpersonal Communication
Interpersonal Skills
Jira Service Desk
Large Language Model Operations (LLMOps)
Large Language Models (LLM)
Leadership
Machine Learning
Maestro
Microsoft Excel
Microsoft Office
Natural Language Processing (NLP)
Operations Management
Operations Research
Performance Management
Performance Metrics
Problem Solving
Process Automation
Product Development
Program Management
Project Management
Prompt Engineering
Psychology
Public Speaking
Python (Programming Language)
Quality Assurance
Quality Assurance Analysis
Quality Management
Research
Retrieval-Augmented Generation (RAG)
Risk Management
Root Cause Analysis
SQL
Scorecard Management
Sentiment Analysis
Service-Level Agreements (SLA)
Social Media
Stakeholder Engagement
Stakeholder Management
Statistical Data Analysis
Teaching
Team Management
Team Performance
Technical Subject Matter
Third-Party Vendor Management
Time Management
Training
Vendor Management
Voice of the Customer
Voice of the Customer Analysis
Workforce Management
Written Communication
Nate Dolin Summary
Nate Dolin, based in Portland, OR, US, is currently a Manager, Behavioral Intelligence at Coinbase. Nate Dolin brings experience from previous roles at Coinbase and Chegg Inc.. Nate Dolin holds a 2012 - 2016 Bachelor's degree in PSYCHOLOGY @ Lewis & Clark College. With a robust skill set that includes AI Strategy, AI automation, AI en, Artificial Intelligence (AI), BPO and more. Nate Dolin has 3 emails and 1 mobile phone numbers on RocketReach.
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