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Natasha Ryan Location
Redhill, GB
Natasha Ryan Work
Vice President - IT Service Delivery Governance Lead @ (December 2024 - Present)
Head of IT Operational Control @ Close Brothers Limited (August 2019 - December 2024)
Head of Problem Management @ Close Brothers Limited (March 2017 - August 2019)
Bau Support and Release Manager @ Close Brothers Limited (May 2014 - February 2017)
IT Applications Manager @ Close Brothers Limited (December 2008 - May 2014)
Business Process Manager @ (February 2007 - November 2008)
Asset Management Co-ordinator @ (December 2005 - February 2007)
Sales Operations Analyst @ Hitachi Capital (December 2004 - December 2005)
Office and Systems Manager @ Industrial Equipment Finance (October 2000 - December 2004)
Dealer Services Clerk @ First National Motor Finance (July 1999 - October 2000)
VDU Operator @ Sabre Insurance (June 1998 - June 1999)
Administration Assistant @ Lombard North Central (May 1996 - November 1996)
Secretary @ Forum Holding Limited (July 1989 - June 1994)
Natasha Ryan Education
East Surrey College 1989-1994
The Warwick School 1985-1989
Natasha Ryan Skills
Analysis
Application Support
BMC Remedy Administration
Banking
Business Analysis
Business Continuity Planning
Business Process
Business Process Improvement
COBIT
CRM
Change Management
Communication
Continual service improvement
Disaster Recovery
Finance
Financial Services
IT Audit
IT Governance
IT Management
IT Operations
ITIL
Identity and Access Management (IAM)
Incident Management
Information Technology Infrastructure
Integration
Knowledge Management
Management
Microsoft CRM
Microsoft Excel
Operational Improvement
Performance Metrics
Policy Development
Problem Management
Problem Solving
Process Improvement
Program Management
Project Delivery
Project Management
Recruiting
Relationship Management
Requirements Gathering
Resiliency
Risk Management
Service Recovery
Service Transition
Stakeholder Management
Standard Setting
Strategy
Team Leadership
Team Management
Tech Savy
Testing
Vendor Management
User Acceptance Testing
Requirements Analysis
SDLC
Outsourcing
Business Intelligence
Continual service improvement
Service Design
Sales
JIRA
Business Development
Strategic Planning
Altitude
Alfa
SQL
Natasha Ryan Summary
Natasha Ryan, based in Redhill, GB, is currently a Vice President - IT Service Delivery Governance Lead at Sumitomo Mitsui Banking Corporation – SMBC Group. Natasha Ryan brings experience from previous roles at Close Brothers Limited. Natasha Ryan holds a 1989 - 1994 East Surrey College. With a robust skill set that includes Analysis, Application Support, BMC Remedy Administration, Banking, Business Analysis and more. Natasha Ryan has 2 emails on RocketReach.
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