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Natasha Arnold Location
Chattanooga, TN, US
Natasha Arnold Work
Digital Transformation Delivery Manager - Telephony and Salesforce @ (August 2024 - Present)
Product Owner Automation and Transformation @ (April 2021 - August 2024)
Senior Project Manager Transformation @ (June 2017 - April 2021)
Senior Project Manager @ (August 2012 - June 2017)
International Support Mgr @ (August 2011 - August 2012)
International Support Lead @ (September 2009 - August 2011)
Service Delivery Analyst (Lead on Greenfield StartUp) @ (May 2009 - September 2009)
Business Support Co-ordinator @ (January 2006 - April 2009)
Customer Service and Compliance Analyst @ (April 2003 - January 2006)
Customer Relations Team Manager @ (October 2002 - April 2003)
Outbound Sales and Service Team Manager @ (May 2002 - October 2002)
Senior Customer Relations Advisor @ (June 1997 - May 2002)
Natasha Arnold Education
Walsall College of Arts & Technology
Higher National Certificate (HNC) (Business & Finance)
2001-2003
Norton Canes Sixth Form (A Levels)
(Business and economics)
1995-1997
Natasha Arnold Skills
User Stories
Presentations
Stakeholder Relations
Product Road Mapping
Product Vision
Jira
Service Desk
IT Management
Oral Communication
Communication
Software as a Service (SaaS)
Product Strategy
Product Development
Generative AI
Negotiation
Business-to-Business (B2B)
IT Strategy
Strategic Thinking
Data Analysis
Team Leadership
IT Service Management
Scrum
Analytics
Root Cause Analysis
Free Thinking
Executive Management
Client Relations
Troubleshooting
Analytical Skills
Teamwork
Business Process
ROI Strategies
Technology Roadmapping
Global Delivery
Cross-functional Team Leadership
Strategy
Incident Management
Agile Methodologies
Problem Solving
Service Delivery
Business Analysis
Relationship Management
Technical Support
Sla
Customer Satisfaction
Call Center
ITIL
Stakeholder Management
Vendor Management
Customer Experience
Leadership
Team Management
Management
Training
Call Centers
Business Process Improvement
Agile Project Management
Project Delivery
Change Management
Customer Relationship Management (CRM)
Project Management
Performance Improvement
Customer Service
Budgeting
Contact Centers
Career Management
Self-regulation
Microsoft Word
Process Improvement
Quality Assurance
Customer Relationship Management Crm
Customer Relationship Management
Natasha Arnold Summary
Natasha Arnold, based in Chattanooga, TN, US, is currently a Digital Transformation Delivery Manager - Telephony and Salesforce at HealthEquity. Natasha Arnold brings experience from previous roles at HomeServe USA and HomeServe. Natasha Arnold holds a 2001 - 2003 Higher National Certificate (HNC) in Business & Finance @ Walsall College of Arts & Technology. With a robust skill set that includes User Stories, Presentations, Stakeholder Relations, Product Road Mapping, Product Vision and more. Natasha Arnold has 3 emails and 1 mobile phone numbers on RocketReach.
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