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Natasa Dakic Location
Serbia
Natasa Dakic Work
2021 -now Customer Experience and Channel Strategy Senior Expert @
2019 -2021 Senior Strategy Expert @
2017 -2019 Director @ Quantix Solutions doo
2016 -2017 Head of Sales Channels Development and Management Department @
2014 -2016 Sales Channels Management and Development Manager @
2011 -2014 Complaints and Advanced Customer Service Manager for Serbia and Montenegro @
2008 -2011 Business Contact Centre Manager @
2006 -2008 Project Manager, Real Estate Department @
2003 -2006 Business Office Manager @
2001 -2003 Assistant of Executive Director for Customer Management Division @
2001 -2001 Shop Representative: @
2000 -2001 Call Center Agent @
1999 -2000 Legal department referee @
Natasa Dakic Education
Faculty of Financial Management and assurance, “Singidunum” University 2007
Natasa Dakic Skills
Direct Sales
Customer Satisfaction
Sales Operations
Sales
Customer Experience
Research
Call Centers
Team Leadership
Customer Retention
Team Management
Customer Service
Mobile Devices
Management
Project Management
Leadership
Business Development
Sales Process
Real Estate
Business Process
Telecommunications
CRM
Change Management
Process Improvement
Natasa Dakic Summary
Natasa Dakic, based in Serbia, is currently a Customer Experience and Channel Strategy Senior Expert at Telenor. Natasa Dakic brings experience from previous roles at Telenor, Quantix Solutions doo and SBB Serbia BroadBand. Natasa Dakic holds a Faculty of Financial Management and assurance, “Singidunum” University. With a robust skill set that includes Direct Sales, Customer Satisfaction, Sales Operations, Sales, Customer Experience and more. Natasa Dakic has 2 emails on RocketReach.
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