Natalie Pacheco Email & Phone Number

Natalie Pacheco Email & Phone Number

Director of Analytics - Customer Experience @ USAA

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Natalie Pacheco's Location

San Antonio, Texas, United States

Natalie Pacheco's Work

  • Director of Analytics - Customer Experience @ USAA
  • Director of Analytics - Contact Center Data and Forecasts @ USAA
  • Manager of Business Operations Analysis @ USAA
  • Senior Decision Science Analyst @ USAA
  • Senior, Digital Channel Manager @ USAA
  • Senior Business Support Analyst @ USAA
  • Quality Execution @ USAA
  • Executive Resolution Team Senior @ USAA

Natalie Pacheco's Education

  • University of Houston

    Master’s Degree (Foresight)

    2016 - 2020
  • University of Phoenix

    Bachelor's (Accounting)

    2007 - 2012

Natalie Pacheco's Skills

  • Verint
  • Excel
  • Process Improvement
  • Speech Analytics
  • Call Center
  • Voice of the Customer Analysis
  • Customer Service
  • Analysis
  • Insurance
  • SharePoint

Natalie Pacheco's Summary

Natalie Pacheco, based in San Antonio, Texas, United States, is currently a Director of Analytics - Customer Experience at USAA, bringing experience from previous roles at USAA. Natalie Pacheco holds a 2016 - 2020 Master’s Degree in Foresight @ University of Houston. With a robust skill set that includes Verint, Excel, Process Improvement, Speech Analytics, Call Center and more, Natalie Pacheco contributes valuable insights to the industry. Natalie Pacheco has 2 emails on RocketReach.

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