Natalie Higgins Email & Phone Number
Director Self-Service Strategy, Transaction Migration, Digital Banking and Customer Experience @ Citizens
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Natalie Higgins Location
- Johnston, RI, US
Natalie Higgins Work
- Director Self-Service Strategy, Transaction Migration, Digital Banking and Customer Experience @ (March 2021 - Present)
- Customer Experience, Senior Director, SVP, CX Channels and Segments @ (February 2010 - March 2021)
- Service Operations and Solutions, SVP, Home Loan Servicing @ (September 2005 - October 2009)
- Customer Solutions, VP, Home Equity Originations @ (March 2004 - September 2005)
- Loan Servicing Customer Service, VP, Retail Lending Loan Servicing @ (January 2002 - March 2004)
- Customer Service Manager, VP, Auto Loan and Lease Servicing @ (September 2000 - December 2001)
- Project Manager, VP, Dealer and Operations Services @ (September 1997 - September 2000)
- Loan Servicing Customer Service Manager @ (January 1995 - September 1997)
- Management Associate, General Banking Development Program @ (June 1992 - December 1994)
Natalie Higgins Education
- The Ohio State University
Bachelor of Science in Business Administration (Finance)
1988-1992 - The Ohio State University
Natalie Higgins Skills
- Business Integration
- Call Center
- Strategy
- CRM
- Banking
- Management
- Vendor Management
- Loans
- Mortgage Lending
- Leadership
- Call Centers
- Budgets
- Customer Satisfaction
- Financial Services
- Marketing
- Project Management
- Strategic Planning
- Sales
- Customer Experience
- Forecasting
- Business Process Improvement
- Risk Management
- Business Analysis
- Team Building
- Customer Service
- Program Management
- Financial Analysis
- Finance
- Microsoft Word
Natalie Higgins Summary
- Natalie Higgins, based in Johnston, RI, US, is currently a Director Self-Service Strategy, Transaction Migration, Digital Banking and Customer Experience at Citizens. Natalie Higgins brings experience from previous roles at Citizens Bank, JP Morgan Chase and Bank One. Natalie Higgins holds a 1988 - 1992 Bachelor of Science in Business Administration in Finance @ The Ohio State University. With a robust skill set that includes Business Integration, Call Center, Strategy, CRM, Banking and more. Natalie Higgins has 2 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Natalie Higgins?
Find contact details for 700 million professionals.
Others Named Natalie Higgins
Natalie Higgins
Group Practice Owner and Therapist
Asheville, NC, US
Top Citizens Employees
Richard Stein
Chief Risk Officer
Providence, RI, US
Sarah Becker
Chief Operating Officer, Commercial Real Estate
Boston, MA, US
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co