Natalia Kostenko Email
Customer Success Manager @ UX Feedback
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Natalia Kostenko Location
- Perm, RU
Natalia Kostenko Work
- Customer Success Manager @ (January 2023 - Present)
- Customer Success Manager @ (July 2021 - July 2022)
- Customer Success Manager @ Setka (November 2019 - July 2021)
- Customer Support Agent @ (March 2019 - November 2019)
- Customer Support Specialist @ (October 2016 - February 2019)
- International Customer Support Manager @ (July 2015 - September 2016)
Natalia Kostenko Education
- Perm State Humanitarian Pedagogical University
Specialist (Teaching English as a Second or Foreign Language/ESL Language Instructor)
2010-2015
Natalia Kostenko Skills
- Analytics
- Basecamp
- Bug Tracking
- Chrome DevTools
- Client Onboarding
- Coda
- Confluence
- Customer Retention
- Database Servers
- Employee Training
- English
- English Translation
- Enterprise customers
- Exit Interviews
- Fraud Prevention
- HubSpot Sales Hub
- Intercultural Communication
- Jira
- Kanban
- Knowledge Base
- LambdaTest
- Language Teaching
- Legal Translation
- Online Fraud
- Online Support
- Pedagogy
- Presales Technical Support
- Professional Phone Skills
- Qualitative Research
- Quantitative Research
- Remote User Support
- Retention Strategies
- Software as a Service (SaaS)
- Stripe (Software)
- Support Management
- Technical Translation
- Technical Writing
- Telegram (Software)
- Training
- Trello
- Upselling
- WYSIWYG Layout Tools
- Web Content Creation
- WordPress
- Writing
- Written Communication
- Zendesk Customer Service Software
Natalia Kostenko Summary
- Natalia Kostenko, based in Perm, RU, is currently a Customer Success Manager at UX Feedback. Natalia Kostenko brings experience from previous roles at TinyMCE, Setka, Slemma and Scentbird. Natalia Kostenko holds a 2010 - 2015 Specialist in Teaching English as a Second or Foreign Language/ESL Language Instructor @ Perm State Humanitarian Pedagogical University. With a robust skill set that includes Analytics, Basecamp, Bug Tracking, Chrome DevTools, Client Onboarding and more.
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