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Narendra Nerla Location
Andhra Pradesh, India
Narendra Nerla Work
2017 -now Board Member and COO @
2019 -now Co-Founder and CEO @
2011 -now SVP Client Services @
2024 -now Advisor @
2020 -now Founder @
2021 -now Founder @
2024 -now Managing Partner @
2020 -now Advisor @
2018 -now Strategic Advisor @
2013 -now Co-Founder @
2015 -2017 SVP Service Delivery @
2012 -2015 VP - Service Delivery @
2011 -2012 AVP - Service Delivery @ Phoenix IT Solutions Ltd
2009 -2011 Director - Operations @
2007 -2009 Sr. Manager - Voice Operations @
2004 -2007 Manager - Voice Operations @
2003 -2004 Asst Manager - Quality @
2003 -2003 Team Manager - eSupport @
2001 -2003 ESO and Escalation Team Member and Supervisor @
1999 -2001 Engineer - Marketing @
Narendra Nerla Education
Indian School of Business
Executive Program (Reigniting Growth and Innovation)
2020-2020
Andhra University
MBA (Marketing)
1997-1999
Acharya Nagarjuna University
B Tech (Mechanical Engineering)
1993-1997
Narendra Nerla Skills
Leadership
Customer Experience
Customer Relationship Management Crm
Team Building
BPO
Call Center
People Management
C
Soft Skills
Sales
Start Ups
Telecom
Customer Satisfaction
Business Development
Telecommunications
Business Analysis
Resource Management
Vendor Management
Team Management
Team Leadership
Process Improvement
Speech Analytics
Quality Assurance
Talent Acquisition
Strategy
Workforce Management
Offshoring
Talent Management
Operations Management
Contact Centers
Customer Insight
Program Management
Business Process Outsourcing Bpo
Marketing
Business Process
Training
Change Management
Entertainment
Customer Service
C++
Sla
Business Intelligence
Project Planning
Business Process Improvement
Operational Excellence
Management
Business Management
Product Development
Project Management
Outsourcing
MIS
Process Management
Transition Management
Pre Sales
Service Delivery
Call Centers
Recruiting
CRM
Analysis
Performance Management
IT Service Management
Customer Relationship Management
Business Process Outsourcing
Narendra Nerla Summary
Narendra Nerla, based in Andhra Pradesh, India, is currently a Co-Founder and CEO at Tessrac. Narendra Nerla brings experience from previous roles at Inspiredge IT Solutions, Seismic, LLC, Climate Sense and agriDNA. Narendra Nerla holds a 2020 - 2020 Executive Program in Reigniting Growth and Innovation @ Indian School of Business. With a robust skill set that includes Leadership, Customer Experience, Customer Relationship Management Crm, Team Building, BPO and more. Narendra Nerla has 6 emails and 5 mobile phone numbers on RocketReach.
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