Naomi Smith Email
Head of Customer Operations - Metropolitan, District, Circle and Hammersmith and City Lines @ Transport for London
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Naomi Smith Location
- London, GB
Naomi Smith Work
- Head of Customer Operations - Metropolitan, District, Circle and Hammersmith and City Lines @ (March 2023 - Present)
- Performance Manager @ (July 2014 - Present)
- Performance Manager @ (September 2008 - Present)
- Performance Manager @ (May 2008 - Present)
- Business Manager @ (September 2007 - May 2008)
- Performance Manager @ (March 2005 - September 2007)
- Organisational Development Manager @ (September 2004 - March 2005)
- Head Of Customer Service Metropolitan Line @ London Underground (September 2017 - May 2023)
- Business Manager @ TfL Transport Policing and Enforcement (September 2007 - May 2008)
- Performance Manager @ Stations and Trains (March 2005 - September 2007)
- Group Station Manager @ Bakerloo Lines (November 2001 - September 2004)
- Employee Relations Manager @ Bakerloo (October 1999 - November 2001)
- Personnel Manager @ Victoria Line (March 1999 - October 1999)
- Employee Relations Manager @ Victoria Line (September 1997 - October 1999)
- Training and Resourcing Support Manager @ Jubilee Line (May 1996 - September 1997)
- Employee Development Administrator @ (March 1995 - May 1996)
Naomi Smith Education
- Sheffield Hallam University
Business Studies (Business Administration and Management, General)
1993-1993 - Sheffield Hallam University
BA (Hons) (Business Studies)
1993-1993 - Middlesex University
MA (Human Resource Management)
Naomi Smith Skills
- Strategy
- Management
- Change Management
- Training
- Performance Management
- Team Leadership
- Project Delivery
- Business Planning
- Contract Management
- Employee Relations
- Rail
- Strategic Planning
- Human Resources
- Operations Management
- Transportation
- Process Improvement
- Stakeholder Management
- Outsourcing
- Organizational Development
- Business Process Improvement
- Business Analysis
- PowerPoint
Naomi Smith Summary
- Naomi Smith, based in London, GB, is currently a Head of Customer Operations - Metropolitan, District, Circle and Hammersmith and City Lines at Transport for London. Naomi Smith brings experience from previous roles at Transport for London. Naomi Smith holds a 1993 - 1993 Business Studies in Business Administration and Management, General @ Sheffield Hallam University. With a robust skill set that includes Strategy, Management, Change Management, Training, Performance Management and more. Naomi Smith has 2 emails on RocketReach.
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