Nanda Gopal Location
Bengaluru, KA, IN
Nanda Gopal Work
- 2025 - now CEO I Founder I Board Member @ OctoGenie
- 2025 - now Co-Founder and COO @ Not A Typical Startup Technologies Pvt Ltd
- 2023 - 2025 CEO l Board member I Global Head of Customer Experience and Operations @ DeFi Payments Pte Ltd.
- 2022 - 2023 AVP -Global Head of Customer Success @ DeFi Payments Pte Ltd.
- 2020 - 2022 Senior Director - Head of Customer Experience and Operations @ Ninjacart
- 2019 - 2020 Head - CEC Operations Support and Change @ Tesco Bengaluru
- 2015 - 2019 Head of Customer and Partner Service(Global Operations) @ Ola
- 2012 - 2015 Head of Program- Customer Service @ [24]7.ai
- 2011 - 2012 Manager Operations @ Convergys India Services Private Limited Bpo
- 2003 - 2011 Manager operations @ 247 Customer Pvt Ltd.
Nanda Gopal Education
- Manav Bharti University
Master's Degree in Arts (English Language and Literature, General)
2012 - 2014 - Calorx Teachers University
Bachelor's degree in Arts (English Language and Literature, General)
2009 - 2012 - OIE
Apprenticeship - Certification Course (Marketing, Sales, Operations & HR)
2000 - 2002
Nanda Gopal Skills
- BPO
- Vendor Management
- Call Centers
- Transition Management
- E-commerce
- Process Improvement
- Customer Satisfaction
- Program Management
- Operations Management
- Performance Management
Nanda Gopal Summary
Nanda Gopal, based in Bengaluru, KA, IN, is currently a CEO I Founder I Board Member at OctoGenie. Nanda Gopal brings experience from previous roles at Not A Typical Startup Technologies Pvt Ltd, DeFi Payments Pte Ltd. and Ninjacart. Nanda Gopal holds a 2012 - 2014 Master's Degree in Arts in English Language and Literature, General @ Manav Bharti University. With a robust skill set that includes BPO, Vendor Management, Call Centers, Transition Management, E-commerce and more.
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