Nancy Vitale Email & Phone Number
Vice President - Contact Center Operations Shared Services @ Visiting Nurse Service of New York
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Nancy Vitale Location
- New York, NY, US
Nancy Vitale Work
- Vice President - Contact Center Operations Shared Services @ (May 2020 - Present)
- Vice President, Member Services and Operations @ (August 2016 - Present)
- Director - Member Services @ (October 2015 - Present)
- Director-Call Center Operations @ (October 2013 - Present)
- Call Center Operations Manager @ (April 2013 - October 2013)
- Account Manager-Call Center Operations @ Williams Lea (September 2012 - April 2013)
- Call Center Manager @ (April 2007 - March 2011)
- Senior Staff Consultant-Employee Communications @ (September 2002 - April 2007)
- Call Center Manager, Directory Assistance @ (September 1996 - September 2002)
- Customer Service - Property Management @ (April 1990 - September 1996)
Nancy Vitale Education
- Builders Owners Management Institute (BOMI)
Facilities Management Administrator (FMA)
1994-1995 - Academy of the Sacred Heart High School 1978-1982
- Saint Peter's University
Business Administration (Management and Operations)
Nancy Vitale Skills
- Telecommunications
- Fiber Optics
- DSL
- Broadband
- Call Center
- Customer Service
- Customer Retention
- Sales Management
- Computers
- Property Management
- Employee Communications
- Management
- Call Centers
- Team Leadership
- Strategic Planning
- Leadership
- Internal Communications
- Cross-functional Team Leadership
- Program Management
- Process Improvement
- Customer Satisfaction
- Account Management
- Recruiting
- Project Management
- Sales Operations
- Sales
- Budgets
- Marketing
- Integration
- Vendor Management
- CRM
- Customer Experience
- Training
- Outsourcing
- Operations Management
- Team Building
- Networking
- Product Management
- Business Process Improvement
- Contact Centers
- Builders
- Business Development
- Suppliers
- Cross Functional Team Leadership
- Conflict Resolution
- Internal Audit
- Internal Customers
- Cross Functional Team
- Written
- Consideration
- Project Planning
- Decision Making
- Coaching
- Verizon
- Work Processes
- Benchmarking
- Dealing
- Metrics
- Presentations
- Inspiration
- Detail Oriented
- Windows Server
- Asset
- Organizational Structure
- Negotiation
- Microsoft Excel
Nancy Vitale Summary
- Nancy Vitale, based in New York, NY, US, is currently a Vice President - Contact Center Operations Shared Services at VNS Health. Nancy Vitale brings experience from previous roles at VNS Health. Nancy Vitale holds a 1994 - 1995 Facilities Management Administrator (FMA) @ Builders Owners Management Institute (BOMI). With a robust skill set that includes Telecommunications, Fiber Optics, DSL, Broadband, Call Center and more. Nancy Vitale has 2 emails and 2 mobile phone numbers on RocketReach.
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