Nancy Velez Email & Phone Number
Contact Center Manager @ Combined, a Chubb Company
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Nancy Velez Location
- Glendale, AZ, US
Nancy Velez Work
- Contact Center Manager @ (October 2025 - Present)
- Senior Manager, Vendor Strategy @ (January 2025 - April 2025)
- Senior Vendor Manager @ (October 2023 - January 2025)
- Vendor and Business Performance Manager @ (January 2018 - October 2023)
- Senior Vendor Analyst @ (January 2015 - December 2018)
- Dispatch Operations Supervisor @ (January 2013 - December 2015)
- Consumer Services Consultant @ (January 2012 - December 2013)
- Operations Supervisor @ ACA Member Services (January 2008 - December 2011)
Nancy Velez Skills
- Operations Management
- Customer Service
- Sales
- Project Management
- Leadership
- Vendor Management
- Microsoft Office
- Customer Retention
- Insurance
- Business Analysis
- Time Management
- Coaching
- Team Building
- Performance Management
- Supervisor
- Customer Satisfaction
- Employee Training
- NICE Call Recording
- Training
- Call Centers
- Process Improvement
- Team Leadership
- Customer Experience
- Management
- Member Relations
- Public Relations
- Business Process Improvement
Nancy Velez Summary
- Nancy Velez, based in Glendale, AZ, US, is currently a Contact Center Manager at Combined, a Chubb Benefits Company. Nancy Velez brings experience from previous roles at IHG Hotels & Resorts, Chime and Choice Hotels International. With a robust skill set that includes Operations Management, Customer Service, Sales, Project Management, Leadership and more. Nancy Velez has 3 emails and 3 mobile phone numbers on RocketReach.
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