Labrador Klantbeleving QM coaching en training @ (January 2020 - April 2025)
Business Consultant Team Directe Klantkanalen @ (November 2022 - November 2024)
Consultant QM @ (April 2022 - November 2022)
Nancy van Beest Education
Vrije Universiteit Amsterdam Culture, Organisation and Management
Master (Specialisation Gender)
1992-1996
HEAO Commerciele Economie HES Amsterdam
Bachelor of Commerce (B.Com.) (Economics Marketing)
1988-1992
VWO Broklede 1982-1988
Nancy van Beest Skills
ACD
Application Architecture
Avaya
Avaya PBX
Back Office
Banking
CMS
CTI
Calabria
Call Center
Call Center Opstart
Call Centers
Call Recording
Call Routing
Change Management
Coaching
Complaint Management
Consultancy
Contact Centers
Contact Centre
Contactcenterbeheer
Continue verbetering
Cultural Diversity
Customer Excellence
Customer Experience
Customer Experience Advies
Customer Interaction
Customer Relations
Customer Satisfaction
Customer Service
E-learning
Genesys-producten
IVR
Italian speaking
Lean
Olive oil
Operations Management
Organizational Development
PBX
PeopleSoft
Personal Training
Process Management
Quality Monitoring
SaaS
Service Desk
Service Operations
Shared Services
Software Design
Staff Training
Telephony
Training
Training & Development
Unified communications
Workforce Management
Nancy van Beest Summary
Nancy van Beest, based in Amsterdam, NH, NL, is currently a Business Consultant klantbeleving at Ymere. Nancy van Beest brings experience from previous roles at Labrador Klantbeleving, Svet Solutions Media, Utrecht University of Applied Sciences and SVB Sociale Verzekeringsbank. Nancy van Beest holds a 1992 - 1996 Master in Specialisation Gender @ Vrije Universiteit Amsterdam Culture, Organisation and Management. With a robust skill set that includes ACD, Application Architecture, Avaya, Avaya PBX, Back Office and more. Nancy van Beest has 2 emails and 1 mobile phone numbers on RocketReach.
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