Nancy Tu Email
Business Operations Manager @ Cooby
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Nancy Tu Location
- San Francisco, CA, US
Nancy Tu Work
- Business Operations Manager @ (March 2025 - Present)
- Senior Customer Success Manager | Google Ads @ (March 2023 - April 2025)
- Customer Success Manager | Google Ads @ (April 2022 - March 2023)
- Customer Support Specialist | Google Business Profile @ (April 2021 - March 2022)
- Product Operations Manager @ (May 2020 - April 2021)
- Operations Manager @ Swisschip Sdn Bhd (April 2015 - April 2020)
Nancy Tu Education
- National Taipei University of Nursing and Health Sciences
Bachelor's degree
2011-2014
Nancy Tu Skills
- AI Automation
- AI Product Design
- AI Strategy
- AI Training & Strategy
- AI-assisted automation
- Ad Serving
- Analytical Skills
- Artificial Intelligence (AI)
- Business Communications
- Business Operations
- Business Process Improvement
- Business Strategy
- Client Issue Resolution
- Client Relationship Management
- Client Services
- Client Solutions Management
- Communication
- Company Procedure Development
- Creative Problem Solving
- Cross-functional Collaborations
- Cross-functional Team Leadership
- Cross-team Collaboration
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- Dashboard Design
- Data Analysis
- Data-driven Decision Making
- Decision-Making
- Design Thinking
- Digital Experience Optimization
- Digital Marketing
- Digital Marketing Strategy
- Employee Training
- Enterprise Resource Planning (ERP)
- Escalation Management
- Figma (Software)
- Global Cross-Functional Team Leadership
- Google Ads
- Google Analytics
- Google Business Profile
- Google Merchant Center
- IT Management
- Information Management
- Interaction Design
- Interaction Flow Optimization
- Interface Creation
- Leadership
- Mockups
- Network Systems
- Online Advertising
- Online Marketing
- Operation lead
- Operations Management
- Operations Process Improvement
- Organization Skills
- Performance Management
- Problem Solving
- Process Automation
- Product Management
- Product Operations
- Program Management
- Project Management
- Project Team Collaboration
- Project planning
- Prototyping
- Quality Assurance
- Search Advertising
- Stakeholder Management
- Strategic Thinking
- Support Management
- Systems Analysis
- Team Development
- Team Leadership
- Team Motivation
- Teamwork
- Time Management
- Troubleshooting
- UX Design Principles
- UX Methodologies
- UX Research
- UX design
- User Experience (UX)
- User Experience Design (UED)
- User Experience Enhancement
- User-centered Design
- Web Design
- Wireframing
- Workflow Design
Nancy Tu Summary
- Nancy Tu, based in San Francisco, CA, US, is currently a Business Operations Manager at Cooby. Nancy Tu brings experience from previous roles at Google and Vox. Nancy Tu holds a 2011 - 2014 Bachelor's degree @ National Taipei University of Nursing and Health Sciences. With a robust skill set that includes AI Automation, AI Product Design, AI Strategy, AI Training & Strategy, AI-assisted automation and more.
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