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Nancy R Location
Dallas, TX, US
Nancy R Work
Director, Call Center Operations @ (November 2023 - Present)
Senior Manager, (Clinician) Network Support @ (June 2023 - November 2023)
Senior Manager, Diagnostic and Preventive Services @ (January 2023 - November 2023)
Sr Mgr, Operations, Member Engagement @ (January 2022 - November 2023)
Member Engagement Vendor Manager @ (September 2020 - January 2022)
Member Engagement Manager @ (February 2018 - August 2020)
Scheduling Coordinator @ (September 2013 - February 2018)
Nancy R Skills
ADP Payroll
Account Management
Administration
Adobe Photoshop
Analytical Skills
Animation
Animation Software
Call Center Development
Contact Center Management
Customer Service
Data Analysis
Engagement Management
English
Escalation
Forecasting
Fullfillment
HTML
Healthcare
Key Performance Indicators
Leadership
Leadership Development
Leadership Development Coaching
Management
Medical Diagnostics
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft Word
Office 365
Office 365 Administration
Operations Management
PaintShop Pro
Payroll
Performance Improvement
Performance Management
Performance Reporting
Sales
Service Providers
Service-Level Agreements (SLA)
Slack
Spanish
Spanish Translation
Team Management
Technical Support
Third-Party Vendor Management
Troubleshooting
Vendor Management
Vendors
Windows
Windows 10
Windows 7
Windows 8
Windows 8.1
Windows Vista
Windows XP
Nancy R Summary
Nancy R, based in Dallas, TX, US, is currently a Director, Call Center Operations at Aspira. Nancy R brings experience from previous roles at Signify Health. With a robust skill set that includes ADP Payroll, Account Management, Administration, Adobe Photoshop, Analytical Skills and more.
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