Nancy Ortenburg Email
Director Continuous Improvement and Customer Experience @ City Of Hamilton
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Nancy Ortenburg Location
- Toronto, ON, CA
Nancy Ortenburg Work
- 2026 -now Director Continuous Improvement and Customer Experience @
- 2024 -now Head, Marketing and Customer Experience @
- 2022 -2023 Director Customer Experience, Digital @
- 2021 -2023 Director Customer Experience, Legal @
- 2019 -2021 Director, Customer Service Excellence @
- 2015 -2019 Manager, MiWay Customer Experience @
- 2013 -2015 Business Relationship Manager (PRESTO) @
- 2012 -2013 Manager of Innovation @
- 2003 -2012 Director of Training and Membership @
- 2001 -2003 Marketing Manager @
- 1999 -2001 Marketing Coordinator - The Centre for Skills Development and Training @
- 1992 -1999 Project Coordinator @
Nancy Ortenburg Education
- DeGroote School of Business - McMaster University
(Disney Institute - Employee Engagement)
2018-2018 - DeGroote School of Business
Quality Service - Disney Institute
2017-2017 - Global Knowledge
Project Management Courses
2015-2017 - DeGroote School of Business
Leadership Excellence - Disney Institute
2016-2016 - Queen's University
B. Ed. (Concurrent Education Degree)
1989-1994 - Trent University
Hons BA (Geography/History)
1989-1993
Nancy Ortenburg Skills
- Training & Development
- Performance Management
- project management
- Human Resources
- Team Building
- Strategic Planning
- Planning
- Program Management
- Contract Negotiation
- Strategy
- Product Development
- Government
- Coaching
- Public Transport
- Contract Management
- Budgeting
- Sustainability
- Change Management
- Public Relations
- Customer Experience Transformation
Nancy Ortenburg Summary
- Nancy Ortenburg, based in Toronto, ON, CA, is currently a Director Continuous Improvement and Customer Experience at City Of Hamilton. Nancy Ortenburg brings experience from previous roles at Toronto Transit Commission (TTC), Thomson Reuters and Oxford Properties Group - OMERS. Nancy Ortenburg holds a 2018 - 2018 DeGroote School of Business - McMaster University. With a robust skill set that includes Training & Development, Performance Management, project management, Human Resources, Team Building and more. Nancy Ortenburg has 3 emails on RocketReach.
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