Nancy Nabil Email
Monitoring and Evaluation and Training needs support Deputy General Manager @ National Bank of Egypt (NBE)
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Nancy Nabil Location
- Egypt
Nancy Nabil Work
- 2023 -now Monitoring and Evaluation and Training needs support Deputy General Manager @
- 2020 -2023 Quality Assurance Manager, Contact Centre @
- 2018 -2020 Head Of Customer Service, Egypt @
- 2016 -2018 Regional Quality Monitoring and Evaluation Manager, Middle East and North Africa @
- 2008 -2015 CRM operation Monitoring( Quality Monitoring ) team leader. Customer service @
- 2007 -2007 Credit and collection analyst @
- 2006 -2007 Call centre team leader @
- 2005 -2006 Call centre sr. representative @
Nancy Nabil Education
- Brilliance business schools
Diploma (Human Resources Management and Services)
2014-2014 - Faculty of Commerce, Cairo university
Bachelor (Business/Commerce, General)
2000-2004
Nancy Nabil Skills
- Management
- Call Centers
- Analytical Skills
- Team Leadership
- Telephone Manner
- Training
- Analysis
- Quality Monitoring and Evaluation
- Root Cause Analysis
- Coaching & Mentoring
- Planning and organising
- Microsoft Office
- Leadership
- Customer Service
- Negotiation
- Teamwork
- Team Management
- Customer Relationship Management (CRM)
- Telecommunications
- Customer Experience
- Contact Centers
- Performance Management
- Customer Relationship Management Crm
- Time Management
- Coaching and Mentoring
- Customer Relationship Management
Nancy Nabil Summary
- Nancy Nabil, based in Egypt, is currently a Monitoring and Evaluation and Training needs support Deputy General Manager at National Bank of Egypt (NBE). Nancy Nabil brings experience from previous roles at National Bank of Egypt (NBE), British Council and Orange Egypt. Nancy Nabil holds a 2014 - 2014 Diploma in Human Resources Management and Services @ Brilliance business schools. With a robust skill set that includes Management, Call Centers, Analytical Skills, Team Leadership, Telephone Manner and more. Nancy Nabil has 1 emails on RocketReach.
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