Client Support Manager II @ (June 2018 - December 2020)
Account Consultant @ (March 2013 - June 2018)
Service Manager @ (January 1993 - May 2012)
Nancy Mathias Education
Duquesne University
Bachelor of Arts (B.A.) (Speech Communication)
Nancy Mathias Skills
Thought Leadership
Customer Success Plans
Revenue Management
Coaching
Customer Relationship Management (CRM)
Negotiation
Sales
Communication
Analytical Skills
ITIL v3 Foundations Certified
Visio
Microsoft Excel
Access
Telecommunications
Service Delivery
Customer Oriented
Customer Retention
Introduction to AGILE Project Management
Microsoft 2010 Project
Cross-functional Team Leadership
Managed Services
Call Center
Call Centers
Ethernet
Solution Selling
Nancy Mathias Summary
Nancy Mathias, based in Pittsburgh, PA, US, is currently a Customer Success Consultant at Lumen Technologies. Nancy Mathias brings experience from previous roles at CenturyLink and Verizon. Nancy Mathias holds a Bachelor of Arts (B.A.) in Speech Communication @ Duquesne University. With a robust skill set that includes Thought Leadership, Customer Success Plans, Revenue Management, Coaching, Customer Relationship Management (CRM) and more. Nancy Mathias has 1 emails on RocketReach.
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