Call Center Quality Monitoring | Process Improvement | Trend Analysis | Customer Service @ (September 2011 - June 2016)
Data Analysis | Process Improvement | Quality Assurance Auditing | @ (May 2006 - November 2009)
Call Center Supervisor @ (September 2000 - May 2006)
Technical Specialist | Customer Service @ (March 1998 - September 2000)
Nancy Hobbs Education
University of Minnesota Crookston
Associate in Applied Science (Restaurant Management)
University of North Dakota
Dietary Manager Certificate
National American University-Bloomington
Bachelor of Science (Applied Management)
Nancy Hobbs Skills
Access
Auditing
Business Analysis
Business Process
Business Process Improvement
Call Centers
Career Management
Client Presentation
Coaching
Collaborative Problem Solving
Communication
Continuous Improvement
Cross-functional Team Leadership
Customer Satisfaction
Customer Service
Data Analysis
Employee Benefits
Event Planning
Health Insurance
Insurance
Leadership
Life Skills
MS Excel Pivot Tables
Management
Mentoring
Microsoft Excel
Microsoft Word
Personal Development
PowerPoint
Presentation Development
Presentation Skills
Problem Analysis
Problem Solving
Process Improvement
Quality Auditing
Software Documentation
Staff Development
Staff Supervision
Stress Management
Supervisory Skills
Team Building
Time Management
Toastmasters
Training
Cross Functional Team Leadership
Nancy Hobbs Summary
Nancy Hobbs, based in Saint Paul, MN, US, is currently a Claim Associate Adjuster - Auto Liability at American Family Insurance. Nancy Hobbs brings experience from previous roles at Toastmasters International District 6 - Where Leaders Are Made, Express Scripts and Blue Cross Blue Shield of Minnesota. Nancy Hobbs holds a Associate in Applied Science in Restaurant Management @ University of Minnesota Crookston. With a robust skill set that includes Access, Auditing, Business Analysis, Business Process, Business Process Improvement and more. Nancy Hobbs has 5 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Nancy Hobbs?
Find contact details for 700 million professionals.