Nancy Herman Email
Senior Director @ RBC Direct Investing
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Nancy Herman Location
- Toronto, ON, CA
Nancy Herman Work
- Senior Director @ (April 2021 - Present)
- Director, Contact Centres ScotiaiTRADE @ (January 2019 - April 2021)
- Senior Manager, Online Order Managemant, Client Care, Communication and Access to Specialists @ (June 2017 - December 2019)
- Manager, Optimization and Communication @ (August 2016 - May 2017)
- Contact Centre Manager @ (January 2015 - October 2015)
- Contact Center Manager @ (July 2012 - December 2014)
- Contact Centre Manager @ (September 2009 - June 2012)
- Senior Manager @ (March 2009 - August 2009)
- Senior Manager @ (August 2004 - April 2009)
- Regional Manager High Value Clients @ (January 2002 - January 2004)
- Customer Service Manager @ (January 2000 - January 2002)
- Branch Manager and Business Development Manager @ (January 1998 - January 2000)
- Business Development Manager @ (January 1996 - January 1998)
- Branch Manager @ (January 1994 - January 1996)
- Investment Representative @ (January 1992 - January 1994)
- Administrator @ City and Guilds (January 1990 - January 1991)
- Branch Administrator @ Nesbitt Thompson (January 1987 - January 1989)
Nancy Herman Education
- Canadian Securities Institute
EDUCATION (PROFESSIONAL DEVELOPMENT AND TRAINING)
Nancy Herman Skills
- Balanced Scorecard
- Business Analysis
- Business Development
- Change Management
- Client Development
- Client Rapport
- Coaching
- Communication
- Contact Centers
- Cost Management
- Cross-functional Problem Solving
- Customer Experience
- Customer Service
- Customer Service Management
- Driving Results
- Equities
- Financial Services
- Fixed Income
- Interpersonal Relationships
- Investments
- Leadership
- Management
- Mutual Funds
- Operations Management
- People Development
- Positive Coaching
- Process Improvement
- Productivity Improvement
- Public Speaking
- Relationship Management
- Risk Management
- Sales
- Sales Management
- Strategic Business Initiatives
- Strategic Planning
- Team Leadership
- Wealth Management
- Cross Functional Problem Solving
- Financial Analysis
Nancy Herman Summary
- Nancy Herman, based in Toronto, ON, CA, is currently a Senior Director at RBC Direct Investing. Nancy Herman brings experience from previous roles at Scotiabank, RBC Direct Investing and TD. Nancy Herman holds a EDUCATION in PROFESSIONAL DEVELOPMENT AND TRAINING @ Canadian Securities Institute. With a robust skill set that includes Balanced Scorecard, Business Analysis, Business Development, Change Management, Client Development and more. Nancy Herman has 1 emails on RocketReach.
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