Nancy Herman Email
Senior Director @ RBC Direct Investing
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Nancy Herman Location
- Toronto, ON, CA
Nancy Herman Work
- 2021 -now Senior Director @
- 2019 -2021 Director, Contact Centres ScotiaiTRADE @
- 2017 -2019 Senior Manager, Online Order Managemant, Client Care, Communication and Access to Specialists @
- 2016 -2017 Manager, Optimization and Communication @
- 2015 -2015 Contact Centre Manager @
- 2012 -2014 Contact Center Manager @
- 2009 -2012 Contact Centre Manager @
- 2009 -2009 Senior Manager @
- 2004 -2009 Senior Manager @
- 2002 -2004 Regional Manager High Value Clients @
- 2000 -2002 Customer Service Manager @
- 1998 -2000 Branch Manager and Business Development Manager @
- 1996 -1998 Business Development Manager @
- 1994 -1996 Branch Manager @
- 1992 -1994 Investment Representative @
- 1990 -1991 Administrator @ City and Guilds
- 1987 -1989 Branch Administrator @ Nesbitt Thompson
Nancy Herman Education
- Canadian Securities Institute
Nancy Herman Skills
- Leadership
- Customer Experience
- Public Speaking
- Fixed Income
- Sales
- Interpersonal Relationships
- Strategic Business Initiatives
- People Development
- Productivity Improvement
- Investments
- Communication
- Relationship Management
- Business Analysis
- Business Development
- Customer Service Management
- Team Leadership
- Process Improvement
- Strategic Planning
- Financial Services
- Sales Management
- Wealth Management
- Mutual Funds
- Equities
- Operations Management
- Contact Centers
- Client Development
- Risk Management
- Change Management
- Cross Functional Problem Solving
- Positive Coaching
- Customer Service
- Financial Analysis
- Management
- Coaching
- Balanced Scorecard
- Client Rapport
- Cost Management
- Driving Results
Nancy Herman Summary
- Nancy Herman, based in Toronto, ON, CA, is currently a Senior Director at RBC Direct Investing. Nancy Herman brings experience from previous roles at Scotiabank, RBC Direct Investing and TD. Nancy Herman holds a Canadian Securities Institute. With a robust skill set that includes Leadership, Customer Experience, Public Speaking, Fixed Income, Sales and more. Nancy Herman has 1 emails on RocketReach.
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