Nancy Hanlon Email
Senior Project Manager @ Cummins Inc.
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Nancy Hanlon Location
- Saint John, NB, CA
Nancy Hanlon Work
- Senior Project Manager @ (September 2020 - Present)
- National Customer Assistance Centre Leader Eastern and Western Canada @ (May 2017 - Present)
- Customer Assistance Centre Manager @ (April 2015 - Present)
- Manager of Continuous Improvement @ (January 2012 - April 2015)
- Contact Centre Manager @ (September 2008 - January 2012)
- Manager Emergency Road Service Operations @ (September 2000 - August 2008)
- Customer Satisfaction and Loyalty Rep @ (September 1998 - August 2000)
Nancy Hanlon Education
- Red River College
Certificate (Project Management)
2010-2014 - University of Manitoba
Certificate in Management (Business)
2009-2013 - St Thomas University
BA (English, Philosophy)
1989-1993 - St. Thomas University (CA) 1989-1993
Nancy Hanlon Skills
- Customer Satisfaction
- Management
- Customer Service
- Leadership
- Operations Management
- Coaching
- Team Building
- Strategic Planning
- Forecasting
- Change Management
- Budgets
- Corporate Communications
- Contact Centers
- Customer Experience
- Process Improvement
- Performance Management
- Call Centers
- Project Management
- Training
- Team Leadership
- Business Analysis
- Strategy
- Sales Management
- Project Planning
- Customer Retention
- Cross-functional Team Leadership
- Account Management
- Business Process Improvement
- Cross Functional Team Leadership
Nancy Hanlon Summary
- Nancy Hanlon, based in Saint John, NB, CA, is currently a Senior Project Manager at Cummins Inc.. Nancy Hanlon brings experience from previous roles at Cummins Inc. and CAA Manitoba. Nancy Hanlon holds a 2010 - 2014 Certificate in Project Management @ Red River College. With a robust skill set that includes Customer Satisfaction, Management, Customer Service, Leadership, Operations Management and more. Nancy Hanlon has 3 emails on RocketReach.
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