Senior Customer Experience Manager @ (January 2021 - April 2021)
Customer Service Manager @ (August 2018 - January 2021)
Assistant Store Manager @ (November 2016 - August 2018)
Associate Store Manager @ (February 2014 - October 2016)
Stock Associate @ (January 2013 - April 2014)
Nancy Gurd Education
Hunter College
Nancy Gurd Skills
Analytical Skills
Business Insights
Business Process Improvement
Business Relationship Management
Business-to-Business (B2B)
Chargebacks
Communication
Continuous Improvement
Customer Advocacy
Customer Retention
Customer Satisfaction
Customer Service
Data Manipulation
E-Commerce
Go-to-Market Strategy
In-Store Marketing
Key Performance Indicators
Leadership
Looker (Software)
Managing Managers
Operational Excellence
People Management
Project Management
Psychological Safety
Retail
Retail Loss Prevention
Store Management
System Performance
Team Building
Team Culture
Team Leadership
Virtual Training
Voice of the Customer
Nancy Gurd Summary
Nancy Gurd, based in New York, NY, US, is currently a Director Customer Experience at Caraway Home. Nancy Gurd brings experience from previous roles at Caraway Home and Wyllo. Nancy Gurd holds a Hunter College. With a robust skill set that includes Analytical Skills, Business Insights, Business Process Improvement, Business Relationship Management, Business-to-Business (B2B) and more. Nancy Gurd has 2 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Nancy Gurd?
Find contact details for 700 million professionals.